network operations security center crew commander resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
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  • single:
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Professional Summary
United States Air Force officer trained in Cyberwarfare Technology.  Currently holds a Top Secret clearance, and am an information technology professional with a background in project management, network control center management, client services management, quality assurance management, and overall communications management.  Seeking a career that can use my broad experience in cyber operations management.  Combined have a total of five years and five months of experience in the United States Air Forces cyber operations field and hold a current security+ certificate and working toward a Cisco CCNA and a CISSP certification.  Am battle tested across two deployments managing tier 2 and tier 1 communication systems providing high-quality, timely customer service and support.  Have continually been at the top of my field and have held an esteemed position as a ranking commander's executive officer where large scale demanding management, organization, coordination, and communication skills were essential.
  • Interpersonal skills
  • Working with shifting priorities
  • Managing multiple projects simultaneously
  • Team player
  • Microsoft SharePoint
  • IT security best practices
Work History
Network Operations Security Center Crew Commander, 06/2016 - Current
Department Of Veterans Affairs Seatac, , Deployed position supporting Air Force Central Command.  Responsible for the Operations Floor which is the Tier 1 Communications Support Center managing all Tier 1 issues and elevating issues to Tier 0 as necessary.
Executive Officer, 07/2015 - 06/2016
US Air Force City, , Hand selected to a Commander's Executive Officer.  Managed calendars, appointments, drafted policies and memorandums, proof read and managed high level correspondence for commander's review, and trusted as the commander's right hand person.
Flight Commander, Plans and Programs, 02/2015 - 07/2015
US Air Force City, , Responsible for successful operation of the base communications squadron's projects and plans.  Projects such as implementing new large projects to improve the base's communications posture and capabilities were managed here.  Negotiation, communication, and effective balance were pivotal in this role.
Flight Commander, Operations, 03/2014 - 02/2015
US Air Force City, , Responsible for 50 people in diverse communications fields.  Customer service, day to day issues, outages, and overall health of the base's communication posture were managed in this position.
Officer in Charge, Client Services and Radio Transmissions, 09/2013 - 03/2014
US Air Force City, , In charge of 45 people responsible for base client services and radio transmission specialists. Client services was the central hub for all communications and computer related issues.  Effective ticket management was essential to the success of this operation.
Officer in Charge, Quality Assurance, 03/2012 - 03/2014
US Air Force City, STATE, This position was responsible for keeping the squadron's processes, training, and inspections were held to a high degree of integrity and honesty.  In this role, I managed  multiple inspection and management programs to provide the commander an accurate assessment the health of their squadron provide confidence and assurance the mission was being accomplished within standards.
Bachelor of Science: Systems Engineering Management, Expected in 2011
USAF Academy - Colorado Springs,
Status - Graduated top third in a class of 1054.
Technical Certificate from the USAF: Cyberwarfare, Expected in 2012
Undergradute Cyberwarfare Training - Keesler AFB, MS
Status -

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Resume Overview

School Attended

  • USAF Academy
  • Undergradute Cyberwarfare Training

Job Titles Held:

  • Network Operations Security Center Crew Commander
  • Executive Officer
  • Flight Commander, Plans and Programs
  • Flight Commander, Operations
  • Officer in Charge, Client Services and Radio Transmissions
  • Officer in Charge, Quality Assurance


  • Bachelor of Science
  • Technical Certificate from the USAF

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