National Market System Consultant Disys Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

A highly effective Senior IT System Support Professional, who meets challenges head-on, creates positive change and motivates work teams to achieve exceptional results. A proven track record of success setting strategic direction, executing to plan, optimizing operations systems and technology; and ensuring data integrity, data availability, in fast-paced, mission-critical environments.

Over 15 years progressive, technical experience working as a Systems Administrator and an Operations Engineer as, both an employee and outside consultant, with exposure to numerous industries: scientific, marketing, electronics, trading, shipping, and food service. While consistently providing Level 2 support troubleshooting complex production, quality assurance and development problems. Strong experience writing Shell Scripts utilized in UNIX environments, working on networks and infrastructures while providing Production/Operations Support.

  • UNIX/Linux Administrator
  • UNIX/Linux Shell Scripting
  • Windows Administrator
  • User/Client Technical Support
  • Change Management
  • System Upgrades/Maintenance
  • System Monitoring
  • System Documentation
  • System/Application Back-ups
  • Disaster Recovery / Failovers
    National Market System Consultant - Disys, 02/2013 to Current
    Engility Corporation TX, State,
    • Monitored and maintained the NMS environment with the use of HP-Open View Manager, Tidal Enterprise Scheduler & NYSE Monitoring tools.
    • Red Hat Enterprise Linux Server.
    • None.
    • None.
    Voyager Technical Analyst, 07/2011 to 02/2013
    General Dynamics Neptune Beach, FL,
    • Support of ExLibris Voyager integrated library software which utilizes apache, tomcat, Linux Redhat, Solaris, Windows and Oracle database.
    • This includes support of the operating system, supported backup scripts, oracle table space, and management of system resources on the server and basically any issue or problem the library has with the Voyager server/software.
    Service Operations Consultant - Resource1, 10/2010 to 03/2011
    • Upgraded all Solaris/Linux servers for the Mahwah migration to the most current versions of 5.10/5.3, verifying all monitoring agents are properly loaded, implementing required configuration changes and successfully monitoring & trouble-shooting to ensure a successful migration,.
    • Identified additional information to best evaluate and resolve Information Security concerns and programmed the additional audit reports ensuring all Mahwah servers were correctly accounted for by the NYSE Asset Management database,.
    • Assimilated the IP address/port information for all Weehawken servers to ensure firewall rules were properly created to secure the confidential and sensitive data contained,.
    • Monitored the data center servers throughout the project with the use of HP-Open View.
    UNIX Administrator, 02/2009 to 2010
    • Initiated a project to develop & program shell scripts automating & monitoring routine administration tasks including performance metrics, file system, user accounts and environmental snapshot checks, thereby eliminating the need for manual intervention and improving performance consistency and quality,.
    • Monitored and maintained mission-critical AMS system UNIX servers & configured & maintained the App Manager performance tracking tool for critical AMS components,.
    • Monitored and proactively managed Tier 1 storage requirements of the Hitachi Adaptable Modular Storage 500 SAN unit,.
    Senior Operations Engineer Consultant - ACS/SkillGroup, 05/2002 to 02/2009
    McDonalds Corporation City, STATE,
    • Initiated the creation of shell scripts designed to monitor the health of the Enterprise Application Integration (EAI) environment resulting in the elimination of employee intervention and increased quality standards,.
    • Monitored all aspects of the mission-critical applications used in the global distribution of McDonald's merchandise and consumable products using IBM Websphere, MQ Series, Mercator/Ascential DataStage and QPasa.
    • Managed a multitude of unique platforms including MQ Series/Mercator products operating on a mixture of IBM AIX/SUN, Solaris UNIX systems, IBM Mainframe, Windows 2000/2003 and AS400.
    Senior Network Administrator, 03/1999 to 2002
    Frankel And Company City, STATE,
    • Administered and maintained the agency's PeopleSoft environment including: HP 9000 K-series servers; Informix databases; Nikki disk arrays; and, OmniBack II backups.
    • Created the necessary shell scripts to automate the reboot process on the UNIX systems and launch the databases & process scheduler/app servers on the PeopleSoft,.
    • Supported UNIX and Windows platforms including: HP-UX, Sun Solaris, AIX, Linux, SCO, Irix, Mac OS X, Windows Terminal Server (NT 4.0), Windows NT 4.0/XP,.
    Bachelor of Science Degree: Chemistry, Expected in
    University of Illinois - Urbana, IL

    Micro Train, Lombard IL - Cisco Certified Network Administrator & Comp TIA's Network +

    Oracle University - Tampa FL - System Administration for the Solaris 10 OS

    Hewlett Packard Education Center - Naperville IL - Open View Node Manager & HP-UX Admin l/ll

    Northern Illinois University - Naperville IL - Microsoft MSCE Program for Windows 2003/Windows XP

    Technical Skills

    Operating: UNIX - HPUX 9.05-11.23, Sun Solaris, AIX 2.5-2.10, AIX 4.3-6.4, SCO, Irix,

    Systems Macintosh OS 8/9 X, Windows NT4.0-2008 Terminal Server/ Metaframe,

    Linux - Red Hat 5.3, CentOS

    Software: HP OpenView (NNM), HP OpenView (OVO) & Insight Manager, Microsoft

    Office & Outlook, Lotus Notes, Tivoli Storage Manager (TSM), Peregrine, Service

    Now, & GWI Work Order systems.

    Backup: Veritas Backup Exec, Ghost, OmniBack

    Middleware: IBM Websphere MQ Series, Sybase iAnywhere RemoteWare,

    Software AG Broker, Ascential DataStage TX, QPASA

    Shell Script: Korn Shell, Posix Shell, Bash Shell

    SAN Unit: Hitachi

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    Resume Strength

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    Resume Overview

    School Attended
    • University of Illinois
    Job Titles Held:
    • National Market System Consultant - Disys
    • Voyager Technical Analyst
    • Service Operations Consultant - Resource1
    • UNIX Administrator
    • Senior Operations Engineer Consultant - ACS/SkillGroup
    • Senior Network Administrator
    • Bachelor of Science Degree

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