Hardworking and reliable with strong ability in customer service. Offering a highly organized, proactive and punctual with team-oriented mentality. Skilled at cultivating and maintaining relationships with customers. Successful at increasing profits and repeat customer numbers. Enthusiastic Manicurist offering 7 years of experience in manicures, pedicures, sales and specialty services. Results-oriented nail technician, driven to maximize business through referrals and sales. Enthusiastic individual with professional and neat appearance accustomed to providing manicures and nail designs to clients of all ages. Experienced worker proficient in specialty nail services such as gel tips and miniature paintings. Friendly professional able to help any customer. Dynamic Manicurist with knowledge and commitment to maintaining excellence for any number of customers.
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- Upsold specials and bundled finger and toe-nail packages to increase personal profit.
- Built repeat client base by 60 people to increase profits 100%.
- Met with clients to discuss needs, service preferences and special requests.
- Made over 15 daily customer appointments and updated master schedule using special websites.
- Gave over 6 plus daily customers gel, acrylic and natural manicures.
- Promoted enhanced treatments to repair and improve nail strength.
- Treated over 50 clients weekly with one-on-one customized plans for nail and cuticle care.
- Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
- Improved operations by working with team members and customers to find workable solutions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Answered calls on my free time to assist with customer questions and concerns.
- Upsold specials and bundled finger and toe-nail packages to increase personal profit.
- Built repeat client base by 60 people to increase profits 100%.
- Met with clients to discuss needs, service preferences and special requests.
- Made over 15 daily customer appointments and updated master schedule using special websites.
- Gave over 6 plus daily customers gel, acrylic and natural manicures.
- Promoted enhanced treatments to repair and improve nail strength.
- Treated over 50 clients weekly with one-on-one customized plans for nail and cuticle care.
- Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
- Improved operations by working with team members and customers to find workable solutions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Answered calls on my free time to assist with customer questions and concerns.
- Upsold specials and bundled finger and toe-nail packages to increase personal profit.
- Built repeat client base by 60 people to increase profits 100%.
- Met with clients to discuss needs, service preferences and special requests.
- Made over 15 daily customer appointments and updated master schedule using special websites.
- Gave over 6 plus daily customers gel, acrylic and natural manicures.
- Promoted enhanced treatments to repair and improve nail strength.
- Treated over 50 clients weekly with one-on-one customized plans for nail and cuticle care.
- Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
- Improved operations by working with team members and customers to find workable solutions.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Answered calls on my free time to assist with customer questions and concerns.
- Developed and implemented new sales strategies to update product lines.
- Elevated sales by being part of complete sales cycle process.
- Provided information on company promotions and special sales to customers.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Supported all sales team members to drive growth and development.
- Collaborated with 6-person team to effectively manage the annual budget.
- Received payments for coins, medals, antiques, renters booths, and issued receipts.
- Trained new employees in cashiering procedures.
- Welcomed customers, offering assistance to help find necessary store items.
- Helped customers find specific products, answered questions.
- Trained new team members in cash register operation, and customer service.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Assisted with completing end-of-day counts and securing funds to prevent loss or theft.
- Operated cash register, collected payments and provided accurate change.
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Resume Overview
School Attended
- Queen City College
- MediNail Learning Center
- Morrison University
Job Titles Held:
- Nail Technician
- Nail Technician
- Nail Technician
- Sales Associate Manager
Degrees
- Cosmetology
- Advanced Nail Technician
- Associate of Science
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