Nail Technician Resume Example
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NAIL TECHNICIAN
Summary
Talented executive successful at building high-performance, company-minded and results-focused teams able to take on any business challenge.
Detail-oriented Manicurist with 5 years of experience. Expert in no-chip manicures with dedication to modernizing salons for best-in-class customer service. Outgoing and friendly worker with proven history of reliability, integrity and excellent final products.
Skills
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Experience
Nail TechnicianSep 2015 to Current
Hershey Entertainment & Resorts Company － Hershey , PA
Hershey Entertainment & Resorts Company － Hershey , PA
- Kept work areas clean and neat, sanitized surfaces and equipment and swept up debris.
- Met with clients to discuss needs, service preferences and special requests.
- Made over 10 daily customer appointments and updated master schedule using Schedule.
- Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
- Treated over 20 clients weekly with one-on-one customized plans for nail and cuticle care.
- Improved customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Handled all delegated tasks.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Earned reputation for good attendance and hard work.
- Established regular clienteles that come to get my nail services.
WaitressNov 2012 to Aug 2015
Life Care Centers Of America － Plymouth , MA
Life Care Centers Of America － Plymouth , MA
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Calculated charges, issued table checks and collected payments from customers.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Increased sales of key menu items through effective upselling.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Checked order accuracy and food quality before delivering to customers.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Fast Food WorkerJun 2012 to Aug 2012
Penn State University － University Park , PA
Penn State University － University Park , PA
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
- Accepted payments and made change to process transactions.
- Communicated clearly and positively with co-workers and management.
- Verified orders and bagged items for easy transport.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Followed all established restaurant practices and procedures by delivering food which met quality standards.
- Followed all company safety standards, including food quality and sanitation procedures.
- Took necessary steps to meet customer needs and effectively resolve food or service issues promptly.
- Prepared items according to written or verbal orders, working on several different orders simultaneously.
- Worked with food service team members to handle every customer need and build brand loyalty.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Accurately measured ingredients required for specific food items to reduce waste.
- Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
- Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
- Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
Education and Training
Associate of Science, Nursing EducationExpected in Dec 2020Triton College － City, State
Additional Information
One of the founders, Vice President of Student Nurse Association at Triton College, active member.
One of the founders, Vice President of Student Nurse Association
One of the founders, Vice President of Student Nurse Association at Triton College, active member.
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Resume Overview
School Attended
- Triton College
Job Titles Held:
- Nail Technician
- Waitress
- Fast Food Worker
Degrees
- Associate of Science , Nursing Education Expected in Dec 2020
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