mwr concierge coordinator nf2 18 00 resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
To obtain a position where customer care, analytical, secretarial and general office skills will be utilized to contribute to office’s efficiency and productivity.
Skills
Excellent Communication (Verbal, Written) & Listening
Multitasking skills
Calm Under Stressful Situations
Problem-Solving abilities
Professionalism and Strong Work Ethic
Dependable and Responsible
Leadership Skills
Customer Service
Teamwork & Collaboration
Proficient in Word and Excel
Analytical and Critical Thinking
Work History
Human Resources Assistant NF2 $20.00, 08/2022 - Current NAVY REGION SOUTHWEST – , , San Diego, CA
Prepares a variety of related clerical tasks in support of recruiting, staffing, benefits administration, position classification, scanning, references and background investigation.
Ensures employee official personnel files (OPFs) are organized properly and all pertinent documentation is filed properly and timely.
Performs data entry for new hire, employee changes in Human Resources Information System (SAP HR).
Develops and maintains spreadsheets on
Excel and One Note.
Maintains various files; performs file disposals according to prescribed schedule.
Enters new hire data in E-Verify.
Prepares correspondence for mailing or FEDEX.
Completes Unemployment Insurance claims and Employment Verification (EDD’s and VOE’s)
Performs weekly Indoctrinations for new hires.
Assist the HR Director with setting up monthly employee meetings and Interviews.
Screened applicant resumes and coordinated both phone and in-person interviews.
MWR Concierge Coordinator NF2 $19.09, 08/2021 - Current NAVY REGION SOUTHWEST – , ,
Ensures that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges at all times
Establishes good working relations with all direct MWR organizations, staff and management
Working with management team to deliver positive business efficiency
Assisting in multiple MWR Locations and knowledgeable in all Venues
Understands all organization’s products, services, procedures and guidelines
Performing clerical work as directed to include typing and filling projects, faxing correspondence, maintaining copies of files, and procedure manuals etc.
Highly skilled and proficient in the utilization of software and tools such as Word, Excel, Spreadsheets, Database etc.
Coordinating appointments and meetings with clients
Maintaining a private party book and contract file
Ability to operate office and administrative tasks for example copy machines, PC Computer, and calculators
Knowledge of military protocol, proper etiquette, social graces and customs
Completes ad hoc projects as needed
MWR Catering Call Center Representative NF2 $16.80, 09/2019 - 08/2021 Navy Gateway Inns & Suites Point Loma Annex – , ,
Developed programs, created training worksheets, and training guidelines for development of department
Answered customer calls and provided accurate satisfactory answers and addressed any questions and concerns
De-escalated situations involving dissatisfied customers, offering patient assistance and support
Demonstrated basic principles, concepts, standards, and regulations related to hospitality business
Utilized Caterease Software to place 7 days holds and Catering Contracts for clients
Assisted clients with Food & Beverage Menus and answered questions pertaining to the Catering NRSW Catering Magazine
Communicated Navy Region Southwest Dining Services and Catering Policies to inquiring guests and insured that all guests adhered to policies
Responded to all Clients via email, wedding wire, and The Knot in regards to catering events and availability
Forwarded client inquiries to respective Catering Sales Managers
Followed up with clients to ensure their needs were satisfied and all requirements were met
Education
Bachelor of Arts: Business Administration, Expected in 2013 - San Francisco State University - San Francisco, CA GPA: Status -
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Resume Overview
School Attended
Job Titles Held:
Human Resources Assistant NF2 $20.00
MWR Concierge Coordinator NF2 $19.09
MWR Catering Call Center Representative NF2 $16.80