IT Professional with 13+ years of extensive experience in development and maintenance of various billing and production applications in a mainframe environment. Maintaining, supporting database systems and user interfaces. Excellent interpersonal skills combined with problem solving ability and technical proficiency.
JCL and Procs, TSO and ISP and SDF, NDM, MFT, ESP, ASAP, ENDEAVOR, IMS, DB2, OS/390, Windows, Microsoft Office, Microsoft Word, Microsoft Excel
Responsible for monitoring billing and service order applications.
Helped optimize production batch cycles on the mainframe and distributed systems.
Diagnosed production errors and rescheduled jobs when instructed to ensure success of production processes and system availability.
Coordinated resolutions with many applications teams and production support to initiate schedule changes and problem resolutions.
Worked with various support teams on the conversion from ASAP scheduling package to ESP.
Helped to improve their IPL procedures in order to prevent problems occurring POST IPL. Documented these procedures, standards, and best practice policies.
Processed numerous Change Controls and ensured implementation and required sign offs by due dates.
Implemented countless Scheduling Services Requests on a daily basis.
Performed hundreds of error free batch reruns.
Coordinated with various support groups on implementing production system merges.
Prevented countless job abends by placing jobs on hold until applications support corrected JCL decks.
Documented daily batch abends advising cause and resolutions of matters at hand.
Annually acquire VZ Learn courses to enhance professional development.
Responsible for adjusting schedules in order to accommodate weekend maintenance activities.
Pro-actively responded to nightly problems in a timely fashion to ensure on-line availability and user commitments were met.
Worked closely with Mainframe Console Ops coordinating IPL and change activity weekends.
Recipient of 2 Poobie Awards
-Best Audio Mix
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