Committed and motivated individual with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Independently process vehicle registration such as transfers, renewals, lein sales and other transactions. Balance daily cash, debit and check transactions.
Help customers with the process of original, renewals, and reinstatements of driver's licenses as well as identification cards. Check in drivers for their drive tests and conduct written, vision and oral test to issue divers license. While maintaining up-to-date knowledge of state policies and procedures.
Processed vehicle registrations with AVRS system for individuals as well as commercial accounts.
Cross-trained and provided back-up for other representatives when needed.
Executed daily operations to run a profitable and successful restaurant.
Planned and prepared work schedules for 35 employees and 5 shift managers.
Performed personnel actions such as hiring,performance reviews and terminations.
Managed 235 employees with the help of 7 other managers.
Conducted new employee orientation to foster positive attitude toward organizational objectives.
Served as a link between management and employees by handling questions, interpreting and administering programs and helping resolve work-related problems.
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