Highly enthusiastic customer service professional with multiple years of face to face customer experience . Looking to excel in any positions that I am offered and to further my career opportunity to further benefit my future goals of having a successful career.
Shipping and receiving
Accurate cash handling
Store opening and closing procedures
Conflict resolution skills
Recruiting and interviewing
01/2017 to Current
Mobile Patrol Security OfficerSecuritas Security Services USA － San Diego, CAPatrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Reported all incidents, accidents and medical emergencies to law enforcement. Answered alarms and investigated disturbances. Inspected parking lot to verify that vehicles were properly parked and displayed parking permits.
09/2013 to 11/2016
Service Repair TechnicianSears Parts & Repair Center － El Cajon, CACommunicated with customers regarding appliance issues and potential repairs.Contributed to repeat and referral business by using strong customer service and problem solving skills. Disassembled broken and defective equipment to facilitate repair. Inspected machinery and equipment to diagnose malfunctions.
08/2010 to 11/2013
Seasonal Assistant ManagerSpirit Halloween － El Cajon, CADelivered excellent customer service by greeting and assisting each customer.Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Completed weekly schedules according to payroll policies. Trained staff to deliver outstanding customer service.
02/2009 to 09/2009
Line Cook/ Prep CookSonic Drive-In － Santee, CAFollowed proper food handling methods and maintained correct temperature of all food products. Cut and chopped food items and cooked on a grill or in fryers. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.
Education and Training
High School Diploma: GeneralSantana High School － Santee, CA, USAGraduated Santana High School with a diploma in general education