Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
  • Most professional security officer experienced in protecting passengers from threats posed by individuals and prohibited items. Skilled in detecting and confiscating contraband, preventing unauthorized access and checking paperwork. Demonstrates good communication and decision-making abilities.
  • Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
  • Focused Supervisor offering strong background in policy and safety procedure development, implementation and enforcement. Quality driven leader, leveraging exceptional employee training and development capabilities. Supports corporate strategy by developing team and individual goals, objectives, operational standards and expectations for safety, quality and productivity.
  • Staffing and scheduling
  • Security team leadership
  • Certified security supervisor
  • Emergency response
  • Retail theft investigations
  • Microsoft office
  • X-ray Hi-scan Training
  • Strong leadership capability
  • Strong verbal communication skills
  • Tremendous customer service skills on phone and in person interaction
  • Problem solving and initiative organization
  • Flexibility
  • Working under pressure
  • Emotional intelligence
  • Critical thinking
  • Time management
  • Attention to detail
  • Multi-tasking
  • Teamwork
  • Resilience
  • Empathy
  • Active listening
  • Analytical skills
  • High emotional intelligence
  • CCTV surveillance
  • Criminal law knowledge
  • Crime prevention methods
  • Interior and exterior patrol
  • Security procedures knowledge
  • Investigative skills/ Report writing/ Daily report
  • High level of integrity
  • Reliability
  • Patrolling
  • Premises surveillance
  • Perimeter monitoring
  • Work ethic
  • First Aid/CPR
  • Decision-making
  • Training & Development
  • Evidence preservation
  • Organizational skills
Mobile Patrol Security Officer, 01/2021 to 04/2021
Allied Universal SecurityRaleigh, NC,
  • Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
  • Saved time through effective emergency issue resolution.
  • Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
  • Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Partnered with team members to implement service initiatives and achieve team objectives.
  • Made sure ever mobile patrol officer had gas, water and everything they need to make there shift easy
Security Guard Officer, 01/2021 to 03/2021
Alliance Building ServicesNew York City, NY,
  • Provided professional customer service and detailed directions to visitors and guest, also vendors
  • Fire control room paying close attention to alarm panel to make sure all alarms are off
  • Elevator check to insure that all Elevators are working properly and that are empty and clean
  • Monitoring 45 different camera screens, 4 different phones, and 10 Elevator Cameras
  • Perimeter check, Stair well checks daily
  • Lock all doors after normal working hours, and manual open them if necessary
  • Checking in/out all guest including construction worker, futiji workers for Elevator repair, Law Enforcement, Vendors, Also any guest that comes in
  • Roof top check including checking for leaks from any pipes, roof top leaks
  • Consistently paying attention toany suspicious activities that can be going on from bike, skateboard trespassing, to homeless people
  • Give validation parking tickets to all guest on special requests list, also employees working
  • Note all activity every 30 minutes on Daily report
  • Prioritized and organized tasks to efficiently accomplish service goals
Night Stocker, 08/2020 to 01/2021
SpartannashKearney, NE,
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Picked up all boxes and related trash from sales floor.
  • Assessed floor displays to determine which merchandise required restocking.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Childcare Assistant , 01/2018 to 12/2020
Primrose SchoolWoodbury, MN,
  • Established and maintained safe play environment for children.
  • Supported children's emotional and social development with one-on-one attention.
  • Monitored educational progress by keeping detailed individual charts and files.
  • Maintained neat environment by organizing toy bins and bookshelves.
  • Monitored children's play activities to verify safety and wellness.
  • Recorded information about behavior, food service and medication dispensing.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Led 25 children on field trips to sea world, museums and zoo, local park locations to deliver enriching experiences.
  • Used read-aloud time and alphabet games to promote early literacy.
  • Prepare hot/cold meals daily
  • Sanitize all areas of facility
  • Share and show art classes daily
  • Support transportation services daily From picking up and dropping of children to getting food and supplies for Daycare
  • Most of all interacting with all children, children parents , are legal guardian to build an trust relationship from watching playground to being involved in outdoor, indoor activities, also giving proper behavior reports to parents/legal guardian Also complementing social, athletic,and strengths I notices in daily activities
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Assisted children in development of social, communication and problem-solving skills.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
Education and Training
High School Diploma: , Expected in 06/2013
Nathaniel Narbonne Senior High School - Harbor City, CA
High School Diploma: , Expected in 05/2015
Southern Eastern - Los Angeles, CA,
Security Studies : Security And Loss Prevention Services, Expected in 01/2021
American Training Academy - Inglewood, CA,
Professional EMT/EMP: Emergency Medical Technician, Expected in 12/2022
West Coast [EMT/EMP] - Redondo Beach, CA ,
Activities and Honors
  • MOD level B, C, D
  • Handcuffs
  • Baton
  • Pepper spray/tear gas
  • Taser gun
  • Loss prevention
  • Supervisor
  • CPR
  • BLS

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Resume Overview

School Attended

  • Nathaniel Narbonne Senior High School
  • Southern Eastern
  • American Training Academy
  • West Coast [EMT/EMP]

Job Titles Held:

  • Mobile Patrol Security Officer
  • Security Guard Officer
  • Night Stocker
  • Childcare Assistant


  • High School Diploma
  • High School Diploma
  • Security Studies
  • Professional EMT/EMP

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