Created Android app that has remained in the top 10 apps for it's catagory since launch.
Developed Android and iOS apps that are used by over 2000 radio stations.
Devloped several custom software solutions to meet business needs that could not be met by off the shelf products.
Also maintain all company websites including HTML, ColdFusion, PHP, CSS and also SQL database administration.
Manage call center, handling inbound and outbound calls. As part of my job, I developed from scratch a custom appointment tracking / call logging / data mining (demographics) application based on ColdFusion.
Handle tech support telephone calls and email regarding web hosting, email, secure systems, and network availability issues. Manage domain name registrations, and modifications. Administer LAN for employees and WAN for customers. Setup and administration of servers and workstations including software installation and support. Management of all hardware, from desktop workstations, to large multiprocessor servers, as well as all networking and UPS hardware. Spam reporting and blocking. AUP violation tracking and reporting. Investigation of customer abuses including hacking and credit card fraud. CAT5 cabling and termination. Design and implementation of network systems and policies.
I also developed from scratch an intrusion detection / tracking system based on OpenBSD with a ColdFusion front-end. This system was the primary IDS for our 45Mbit backbone to the internet.
Manage all aspects of Airship ground and flight operations including
support equipment setup and teardown, Airship mooring and masting /
de-masting and hanger operations. Train all new crew members. Manage
navigation during transit. Manage all aspects of Airship assembly /
inflation, and disassembly / deflation. Manage passenger operations
including escorting passengers in an ATC environment. Management of
Airship maintenance, including pressure watches, ballasting, severe
weather procedures, and emergency procedures.
High School Diploma. Four years Army JROTC training.
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