A total of over three years experience and dedication to the following fields:
Hospitality
Customer Service
Office and computer related skills including Quickbooks, Microsoft Word, and Microsoft Excel
Experience
Medicare Customer Service Specialist, 09/2016 to 03/2017 Convey Health Solutions – City, STATE,
Assisted Medicare Part A,B, and D members with their health care plans
Preformed Pharmacy Overrides for members to get their medication
Resolved any other problems or questions our members may have had
Guest Service Agent / Shift Leader, 01/2014 to 08/2016 Sleep Inn & Suites – City, STATE,
Training new hires
Room sales and making reservations
Creating daily revenue and manger's reports
Overseeing register and cash drops for my shift
Laundry and preparing breakfast for the guests
Resolving any guest complaints or concerns.
Intern / Receptionist, 06/2013 to 01/2014 Ashtabula Area Chamber Of Commerce – City, STATE,
Answered calls and scheduled appointments for the director
Assisted with recruitment of new members
Helped with putting together various events/festivals hosted by the Chamber.
Education and Training
: Nursing/Health and Bio Sciences, Expected in 2019 Kent State University Ashtabula Campus - Ashtabula, OH GPA:
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