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Medical Spa Director Resume Example

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MEDICAL SPA DIRECTOR
Summary
Results-oriented Account Manager who excels in revealing customer needs and delivering solutions.  Cultivates and maintains strong customer relationships.
Skills
  • Prospecting and cold calling
  • Strategic account development
  • Strong interpersonal skills
  • Proven sales track record
  • Relationship selling
  • Customer-oriented
  • Product training and placement
  • Strong communicator
  • Cheerful and energetic
  • Effective team player
  • Superior organization skills
  • Dependable and reliable
  • Effective listening​
  • Recipient of Sebastian Wella Top Sales 2000 Award
  •  Resolution-oriented
  • Well-versed in contract law
  • Cross-cultural sales background

Experience
07/2003 to 12/2005
Medical Spa Director Flash Laser Aesthetics － Encino, Ca
Managed team of 3 professionals.
Conducted analysis to address customer retention which led to ability to retain clientele and gain referral business.
Planned and executed Medi-Spa services events.
Effectively controlled the release of proprietary and confidential information for general client lists.
Pulled patient charts for upcoming appointments.
Followed-up with insurance companies and individuals to resolve
discrepancies.
Obtained information by contacting appropriate personnel or patients.
​
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01/2003 to 07/2003
Account Executive Dermalogica － Torrance, Ca
Scheduled an average of 8 appointments per day
Managed a portfolio of 300 accounts, which generated $500,000 in revenue per month.
Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
Wrote, proofed and edited sales proposals and correspondence.
Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
Addressed customer questions and concerns regarding products, prices and availability.
04/1999 to 01/2003
Account Executive Wella Sebastian － Woodland Hills, Ca
Cold-called prospective customers to build relationship.
Filled out expense reports for accounting.
Grew number of customers by 15% in 1 year.
Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
Ranked in top 1% of sales representatives out of 50 representatives in the Western California region.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
03/1996 to 04/1999
Account Executive Airtouch Paging － Pasadena, California
Scheduled an average of 8 appointments per day.
Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
Addressed customer questions and concerns regarding products, prices and availability.
Developed and executed annual sales plans and strategies for San Fernando Valley.
Determined the cost and pricing of proposals and bids.
​
Education and Training
2002
Bachelor of Science: Business Management University of Phoenix － Woodland Hills, CA 3.3 GPA
General education Pasadena City College － Pasadena, California
General education Wayne County Community College － Detroit, Michigan
Activities and Honors
Jack and Jill of America 2008-2015
   *Hospitality Chair from 2013-2015
Court Appointed Special Advocate (CASA) 2005-current ( inactive)
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Resume Overview

Companies Worked For:

  • Flash Laser Aesthetics
  • Dermalogica
  • Wella Sebastian
  • Airtouch Paging

School Attended

  • University of Phoenix
  • Pasadena City College
  • Wayne County Community College

Job Titles Held:

  • Medical Spa Director
  • Account Executive

Degrees

  • Bachelor of Science : Business Management
    General education
    General education

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