High energy, development and goal-oriented manager with over fourteen years in the grocery industry. Extensive work with organic produce and product. Strong, committed focus to customers and customer experience. Strong team builder and dedicated to conflict resolution and morale building in order to maintain personal and professional relationships. Broad, extensive knowledge of sales analysis, budget and financial goals and responsibility. Ability to manage and oversee teams and individuals to ensure that goals are being met. Experience with staffing projections and scheduling needs. Ability to maintain integrity and fun in every day tasks, and encourages others to do the same.
Manage over seventy employees on a daily basis. Analyze sales and projections on a daily, weekly, monthly, and quarterly basis. Support, train, and develop employees using various methods. Analyze and develop employee strengths and needs on an individual basis. Allocate resources for various tasks and oversee results. Extensive customer service and conflict resolution. Hold daily employee meetings and meet with individuals on an as-needed basis. Schedule employees based on need and sales projection. Oversee budget and sales analysis and planning. Extensive daily bookkeeping and analysis of sales. Product quality and control. Receive and distribute product in the store. Project the needs of various sections and write/oversee orders accordingly. Educate customers and employees about products and the benefits of natural foods. Serve as a mentor and lead by example.
Extensive customer service and conflict resolution. Maintain and schedule employees based on projected need. Analyze sales and projections.Train and develop employees using a variety of techniques. Develop employee strengths to ensure success. Assist in scheduling and bookkeeping. Ensure product quality and control. Receive and distribute product in the store. Assign and delegate tasks and oversee success. Educate customers and employees on the benefits of natural foods.
Extensive customer service. Maintain high levels of sales based on the needs of the customers. Extensive on-the-job training of new employees. Ensure product quality and control. Receive and distribute product in the store. Analyze projected need and write orders accordingly. Educate customers on the benefits of natural foods.
Extensive coursework in building and employee safety.
Member of Civil Air Patrol
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