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mate assistant manager resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Executive Summary

High energy, development and goal-oriented manager with over fourteen years in the grocery industry. Extensive work with organic produce and product. Strong, committed focus to customers and customer experience. Strong team builder and dedicated to conflict resolution and morale building in order to maintain personal and professional relationships. Broad, extensive knowledge of sales analysis, budget and financial goals and responsibility. Ability to manage and oversee teams and individuals to ensure that goals are being met. Experience with staffing projections and scheduling needs. Ability to maintain integrity and fun in every day tasks, and encourages others to do the same.

Core Qualifications
  • Sales analysis and projection
  • Cross-functional team management
  • Operations management
  • Training and development
  • Participatory Management
  • Calm under pressure
  • Strong team building
  • Staff program development
Professional Experience
09/2011 to Current
Mate (Assistant Manager) Vail Resorts Keystone, CO,

Manage over seventy employees on a daily basis. Analyze sales and projections on a daily, weekly, monthly, and quarterly basis. Support, train, and develop employees using various methods. Analyze and develop employee strengths and needs on an individual basis. Allocate resources for various tasks and oversee results. Extensive customer service and conflict resolution. Hold daily employee meetings and meet with individuals on an as-needed basis. Schedule employees based on need and sales projection. Oversee budget and sales analysis and planning. Extensive daily bookkeeping and analysis of sales. Product quality and control. Receive and distribute product in the store. Project the needs of various sections and write/oversee orders accordingly. Educate customers and employees about products and the benefits of natural foods. Serve as a mentor and lead by example.

06/2011 to 09/2011
Novitiate (Entry-level Manager) Trader Joe's City, STATE,

Extensive customer service and conflict resolution. Maintain and schedule employees based on projected need. Analyze sales and projections.Train and develop employees using a variety of techniques. Develop employee strengths to ensure success. Assist in scheduling and bookkeeping. Ensure product quality and control. Receive and distribute product in the store. Assign and delegate tasks and oversee success. Educate customers and employees on the benefits of natural foods.

08/2002 to 06/2011
Crew Member Trader Joe's City, STATE,

Extensive customer service. Maintain high levels of sales based on the needs of the customers. Extensive on-the-job training of new employees. Ensure product quality and control. Receive and distribute product in the store. Analyze projected need and write orders accordingly. Educate customers on the benefits of natural foods.

Education
Expected in 2005 to to
: Fire & Safety Technology
American River College - Sacramento, CA
GPA:

Extensive coursework in building and employee safety.

Expected in 2002 to to
High School Diploma:
Adolfo Camarillo High School - Camarillo, CA
GPA:

Member of Civil Air Patrol

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Resume Overview

School Attended

  • American River College
  • Adolfo Camarillo High School

Job Titles Held:

  • Mate (Assistant Manager)
  • Novitiate (Entry-level Manager)
  • Crew Member

Degrees

  • High School Diploma

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