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mary kay consultant resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs. Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Talented Sales Assistant bringing 10 years of retail experience. Focused on maximizing business success by capitalizing on sales and service opportunities. Enthusiastic consultant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of products and services and training in sales Motivated to learn, grow and excel in management.

Skills
  • Cash handling
  • Guest seating arrangements
  • Communication skills
  • Stocking and replenishing
  • Store opening and closing
  • Point of sale knowledge
  • Product and service sales
  • Training and presentations
  • Schedule coordination
  • Hydration Facials
  • Continuous improvements
  • Recordkeeping and reporting
  • Sales strategics
  • Welcoming guests
  • Product knowledge
  • Educational support
  • Customer assistance
  • Planning and scheduling
Work History
Mary Kay Consultant, 07/1992 to 01/2015
State Of ArkansasAugusta, AR,
  • Achieved sales goals of $[Amount] and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Acquired 5 new customers, generating 30% of team revenue.
  • Conferred with customers to understand needs and make targeted [Product or Service] recommendations.
  • Opened new merchandise and stocked sales floor racks and shelves.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.
  • Equipped and organized facility to comply with company strategy for online and offline quality controls.
  • Converted community contacts into potential clients through networking, consistency and credibility.
  • Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
Customer Service Assistant/Clerk, 09/1997 to 07/2010
Internal Revenue ServicesCity, STATE,
  • Delivered prompt service to prioritize customer needs.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Provided basic support for clients on wide range of [supplies] for work production in the office.
  • Performed data entry with my computer to record payroll.
  • Entered customer service representatives details in computer data base to track requests, document problems and record solutions for payroll.
Tax Auditor, 10/1979 to 05/1987
IRSCity, STATE,
  • Identified audit risks, prepared budgets and coordinated with management and audit team in preparing related reports.
  • Developed and implemented corrective actions to bring business areas in line with standards.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Completed audit papers by thoroughly documenting audit tests and findings.
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
  • Facilitated financial and operational audits, working with internal and external managers to communicate recommendations or issues surrounding audits.
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
  • Determined and recommended methods to address improvement opportunities.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
Education
Bachelor of Arts: Business Management & Sociology, Expected in 08/2015 to Dallas Baptist University - Dallas, TX
GPA:
Accomplishments
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 12 staff members.

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Resume Overview

School Attended

  • Dallas Baptist University

Job Titles Held:

  • Mary Kay Consultant
  • Customer Service Assistant/Clerk
  • Tax Auditor

Degrees

  • Bachelor of Arts

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