mall concierge resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Interior design is not only my career choice it is my passion. I am a visionary designer able to see the potential in any space to develop a beautiful and emotionally pleasing environment. Impeccable style with an eye for detail. Well versed in current design styles. Skilled in researching materials, furnishings and implementing cost effective solutions. Seeking a design consultant position with a design/architectural firm that fosters collaboration as well as independent creativity, making proper use of my existing interpersonal and transferable skills. With my excellent communication skills, I can communicate professionally with clients and understand their needs/desires allowing for a seamless transaction in meeting their expectations as well as project implementation and development. Interior Decorator who actively maintains knowledge of local and international vendors in the lighting, occasional and furniture design arenas. Innovative Interior Designer specializing in high-end home decor projects. Interior Designer driven to bring customized design concepts to life in order to guarantee complete customer satisfaction. Design professional who continually searches for new inspiration and stays savvy on current design trends, whose multi-faceted specialty ranges from design of accessories and furniture to lighting design. Results-oriented designer who delivers cutting edge and creative designs within strict time frames.
    * Communication skills * Presentation skills
  • Customer service-oriented
  • Excellent attention to detail
  • Commercial interior design
  • Strong verbal and written communicator
  • Strong knowledge of design trends
  • Material application knowledge
  • Microsoft Office expert
  • Articulate public speaker
  • Motivated self-starter
Work History
Mall concierge, 09/2013 - Current
Floor And Decor San Leandro, CA, * Gift Card sales * Gift wrap * Ticketmaster sales
Design Consultant, 05/2013 - 07/2013
Bassett Home Furnishings City, STATE,
    * Developed creative design solutions * Assisted clients with furniture selections * Conducted residential house-calls * Worked collaboratively with design team * Worked collaboratively with manufacturer
  • Generated new ideas with limited direction and varied internal client needs.
  • Presented projects to internal clients.
  • Consulted with clients to determine architectural preference to meet overall design goals.
  • Assisted clients with budget considerations regarding products and materials.
  • Specified proper products and materials for each project.
  • Originated and developed creative design concepts.
Sr. Medicare Member Services Representative/Mentor, 09/2007 - 08/2009
Connecticare, Inc City, STATE,
    * Supported nurse case managers with membership enrollment. Identifying high risk members. * Maintained membership database with private/sensitive member medical information. * Outreach to membership to determine eligibility. * Facilitated departmental meetings. * Assisted provider community with membership enrollment benefits * Facilitated inquires regarding medical claims and benefit inquiries * Maintained accurate database with membership/provider information * Assisted members with enrollment, benefit and claim inquiries * Maintained accurate database with membership information * Maintained pharmacy database issuing appropriate pharmacy overrides for membership.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Obtained information about clients’ medical history, drug history, complaints and allergies.
Call Center Clerk/Receptionist, 2003 - 09/2007
Connceticare, Inc City, STATE,
    * Supported department managers/staff with administrative duties * Managed reception area, greeting and assisting visitors and guests * Facilitated department meetings
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Maintained a clean reception area, including lounge and associated areas.
  • Screened all visitors and directed them to the correct employee or office.
Bachelors: Fine Arts, Expected in 2014
Paier College of Art - Hamden, CT
Status -
    Paier College of Art, Hamden, CT 2010-2014 Bachelors Fine Arts Degree Interior Design Cum Laude Proficiencies: * Furniture specification * Design trends * Color schemes * Microsoft suite * Photoshop * 3D Modeling
  • Kitchen and Bath Design coursework
  • Color Theory and Perspective course
  • Fine Arts coursework
  • Top 5% of class
Cum Laude

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Resume Overview

School Attended

  • Paier College of Art

Job Titles Held:

  • Mall concierge
  • Design Consultant
  • Sr. Medicare Member Services Representative/Mentor
  • Call Center Clerk/Receptionist


  • Bachelors

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