LiveCareer-Resume

maintenance worker resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Knowledgeable Case Manager experienced in coordinating care for a variety of individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.

Skills
  • Patient Management
  • Needs assessment
  • Interdisciplinary collaboration
  • Progress evaluations
  • Social history intake procedures
  • Goal Setting
  • Case documentation
  • Case management proficiency
  • Skilled in intake interviewing
Work History
05/2021 to Current
Maintenance Worker The Mentor Network Fergus Falls, MN,
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Determined new technique to streamline maintenance processes to increase workflow.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Installed new locks, door handles and door closers.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
  • Maintained, utilized, tracked and reported inventory of various products, tools and equipment.
  • Performed plumbing repairs to provide consistent facility upkeep and prevent property damage from water.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
04/2019 to 09/2019
Case Manager Hospital Sisters Health System - Corporate Eau Claire, WI,
  • Provided crisis intervention and risk assessments.
  • Assisted with outreach and engagement services to engage clients and maintain working relationships.
  • Participated as member of multi-disciplinary team providing on-going case management services to adults with emotional problems and mental illnesses.
  • Developed and implemented transition services plan to facilitate movement from shelter to housing.
  • Improved staff performance by recreating disciplinary procedures commensurate with level of infraction.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Managed caseload of 30 individuals in homeless shelter to provide comprehensive, community-based care
02/2014 to 11/2018
Lot Attendant Supervisor/Detail Technician Shop Supervisor Unilever Saint Albans, VT,
  • Supervise 3+ employees to ensure fast and steady readiness of vehicles that are for sale.
  • Co-ordinate with 4+ Sales and Superintendents to manage and ensure consumer satisfaction.
  • Co-ordinate with repair department and lot attendants to ensure that repaired vehicles are cleaned, undamaged, and returned to customers in timely manner.
  • Schedule lot attendants for rotational early shifts, and overtime in order to ensure fairness to each worker.
  • Coordinated meetings with other department managers and served as main liaison between sales and lot attendant staff.
  • Provided support sales team in managing operation work flow.
  • Revised and streamlined inefficient work procedures.
07/2010 to 02/2014
Business Unit Lead POLARIS HOUSE City, STATE,
  • Addressed and resolved non-routine, complex and unexpected variances.
  • Assisted Director with production of monthly financials, management reports, and Board packages.
  • Maintained confidential information of members and applied HIPPA laws at all times.
  • Complied with federal, state and company policies, procedures and regulations.
  • Updated member accounts and information on daily basis.
  • Applied evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions with members
  • Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives.
  • Displayed sensitivity to cultural needs of clients served.
  • Reviewed budget forecasts factoring department staffing and production needs.
  • Improved member satisfaction scores through application of superior conflict resolution and problem-solving skills.
Education
Expected in 1982 to to
BACHELOR OF ARTS: PSYCHOLOGY
Walla Walla Community College - Walla Walla, WA
GPA:

Course work included Sociology and Psychology with an emphasis on Behavioral Health

Accomplishments


  • Decreased labor cost by 15% by training employees to multi-task and be more efficient.
  • Research Investigated and analyzed client complaints to identify and resolve issues.
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Wrote and edited documents to keep staff informed on policies and procedures.
  • Achieved competency by completing documentation with accuracy and efficiency.
Certifications

Alaska Peer Support Specialist

NCES National Certification in Employment Services

Mental Health First Aid

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Walla Walla Community College

Job Titles Held:

  • Maintenance Worker
  • Case Manager
  • Lot Attendant Supervisor/Detail Technician Shop Supervisor
  • Business Unit Lead

Degrees

  • BACHELOR OF ARTS

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: