Maintenance technician with over 10 years experience in residential and commercial facilities. 5+ years maintenance manager who specializes in HVAC repair and testing. Promoting the safe operation of the facility with a proven track record of implementing preventative maintenance, tracking systems, and work order systems.
HVAC System Repair Technician
Field & office Management Experience
Light Carpentry & Plumbing
Intermediate Landscaping & Janitorial Services
Preventative & Corrective Maintenance Tactics
Client Consultations/Work Order Facilitator
Excellent Communication Etiquette
Maintenance Technician06/2017 to 11/2017SunQuest PropertiesMonroe, LA
Disassembled units, repaired broken components and restored them to operating condition.
Troubleshot and repaired HVAC and refrigeration equipment.
Assemble parts using bolts, screws, speed clips, rivets and other fasteners utilizing hand tools.
Work from complex and detailed manufacturing documentation and/or verbal/written instructions.
Retained careful and thorough maintenance and repair records.
Installed air conditioning and refrigeration equipment and tested them for proper operation.
Online Sales Technician04/2015 to 12/2016Waller Enterprise CorpLancaster, CA
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
Managed quality communication, customer support and product representation for each client.
Social Media Sales Agent02/2010 to 03/201529 PrimeIrvine, CA
Handled all media and public relations inquiries.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Phone Intake of 250+ calls per day
Built customer loyalty by placing follow-up calls for customers who reported product issues.
Education and Training
Associate Degree: HVAC & Janitorial Services2002Coalinga Trade SchoolCoalinga, CA, USA
Extended coursework in HVAC, Professional Chemical Cleaning (MSDS), Floor restoration, and professional tool cleaning.
Water Heater Installation & Repair
Power Washing & Stripping parking lots
Knowledge of Utilizing Augers
Ceiling fan, light fixture, door & deadbolt installations