Maintenance Technician Resume Example
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MAINTENANCE TECHNICIAN
Professional Summary
Team Leader experienced in directing activities of workgroups. Develop strategies, provide training, set goals, and obtain team feedback. Excellent interpersonal and communication skills. Big picture focus, communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Work History
Macy's- Maintenance Technician
Mission Viejo , CA06/2018 - Current
Mission Viejo , CA06/2018 - Current
- Managed available parts, tools and materials inventory to maintain prompt response capability.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Inspected and tested machinery and equipment to diagnose malfunctions.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Added lubricant to bearings, chains and shafts to keep components in good working order.
- Evaluated and repaired electrical, air handling and other systems.
- Disassembled and inspected hydraulic systems and replaced worn components.
North Dakota National Guard- 31B MMS NCO Operations
City , STATE11/2005 - Current
City , STATE11/2005 - Current
- Conducted over 300 missions overseas, Earned One ARCOM, Two AAMS, a drivers Badge.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
- During Iraq Deployment was in charge of trip tickets, debriefs & BAT System 2007-2009
- Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
- Handled administrative requirements smoothly and efficiently, including maintaining records and submitting reports. 2012-2013
- Tracked Log Movement in Guantanamo Deployment for every detainee. 2012- 2013
- Managed all aspects of administrative and personnel needs of ground supply operations.
- Spearheaded patrol operations and led security forces teams to support battlefield operations.
- Operated military police checkpoints and dispatch centers.
- Supervised 24-hour police operation, including law enforcement, force prevention and protection, criminal investigations, logistics, civil disturbances, contraband identification and health and safety protocols.
- Directed logistical training procedures in accordance with military regulations.
- Monitored gate activities, controlled traffic and responded to emergencies on base.
- Documented and processed classified materials for unit.
Pactiv- Team Leader/ Maintenance Tech
City , STATE01/2001 - 06/2018
City , STATE01/2001 - 06/2018
- Developed team communications and information for Team meetings.
- Resolved problems, improved operations and provided exceptional client support.
- Drove operational improvements which resulted in savings and improved profit margins.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Provided constructive criticism regarding quality assurance on collections team phone calls.
- Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.
- Adhered to rigorous standards for customer service, merchandising and operational safety.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Installed replacement parts and components as well as entire systems.
- Inspected systems in use to detect problems, complete maintenance and recommend solutions.
- Followed all work orders and specifications to determine which machines and equipment required replacement, repair or maintenance.
Skills
- Career Snapshot
- Seventeen years + of commended performance in key customer service and support roles.
- Expert in customer care/communications, problem solving, relationship building
- Computer Skills
- Word, Excel, PowerPoint, Outlook, Building Programs & Matrixes to Support Roles & Missions.
- Mission Statement
- Strive to exceed customer/ employer expectations by delivering second-to-none service. Maintain customer centricity in all initiatives and interactions, always putting the customer first.
- Customer Service & Support Specialist
- Offering to exceed customer care excellence within high-volume environments that include.
- Reports & Documentation
- Call Center
- Customer care
- Documentation
- Excel
- Outlook
- Word
- Relationship building
- Troubleshooting
- Problem solving ability
- Safety and compliance
- Logistics Management
- Safety standards and protocols
- Community Relations
- Customer service
- Customer Service
- Key Skills
- World-Class Customer Service
- Troubleshooting/ Problem Solving
- Team Leader & Assistant Team Leader
- Training Team Leader
- Call Center Operations
- Technical/User Support
- Complaint Handling
- Safety Officer
- Customer Service
- MMS
- Team Leader
- Office
- PowerPoint
- Problem solving
- User Support
- Safety awareness
- Mechanical expertise
- Budgeting
- Behavior Management
- Activity Planning
- Business operations
Education
M State CityExpected in 05/2022M- State, Office, MHD, MN: Social Work
Moorhead High SchoolCity, State05/1998Diploma
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Resume Overview
School Attended
- M State
- Moorhead High School
Job Titles Held:
- Maintenance Technician
- 31B MMS NCO Operations
- Team Leader/ Maintenance Tech
Degrees
- M- State, Office, MHD, MN : Social Work
Diploma
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