LiveCareer-Resume

maintenance administrator customer service resume example with 11 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Efficient Maintenance professional skilled in task delegation, maintenance scheduling and team oversight. Commended for quality performance and reliability demonstrated over 10 years of industry experience. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Facilities maintenance
  • Contractor management
  • Building systems knowledge
  • Employee performance evaluation
  • Safety planning
  • Department leadership
  • PPE use
  • Multitasking
  • Working collaboratively
  • Leadership
  • Customer service
Education and Training
Newnan High School Newnan, GA Expected in 05/2002 High School Diploma : - GPA :
University of West Georgia Carrollton, GA Expected in : Dental Assisting - GPA :
Middle Georgia State University Macon, GA Expected in BSAAM : Aviation Management - GPA :
Experience
School District 51 Boundary - Maintenance Administrator & Customer Service
California City, CA, 07/2018 - Current
  • Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Managed safety and fire protection planning, preparation and employee drills.
  • Managed team of employees, daily progress reports and overall project planning.
  • Monitored maintenance scheduling and reported maintenance team information to management.
  • Established and implemented new procedures for standard maintenance scheduling.
  • Minimized costs by working and negotiating with multiple suppliers.
  • Contacted vendors to procure equipment and tools to meet organizational demand.
  • Delivered positive reinforcement and constructive criticism for employee work efforts.
  • Determined schedules, sequences and assignments for work activities, based on priority, quantity of equipment and personnel skill.
  • Coordinated efficient maintenance schedules to keep systems running at peak levels.
  • Researched and provided timely resolution to service discrepancies.
Dental Care Alliance - School Bus Driver
Alexandria, VA, 08/2014 - 05/2018
  • Obeyed traffic laws and followed established traffic and transportation procedures.
  • Performed pre-trip inspection and testing of transit bus for mechanical problems prior to beginning scheduled run.
  • Obeyed DOT rules and regulations and local laws and stipulations to maximize safety.
  • Followed schedules and routes to maintain timely arrivals and departures.
  • Used navigation equipment and two-way radio while focused on safety and efficiency.
  • Reported accidents and completed required reports.
  • Operated motorized ramps and lifts to assist special needs students.
  • Transported students and teachers on school activity trips while exercising responsible leadership.
  • Performed routine maintenance, inspections and cleaning to keep bus in optimal condition.
  • Maintained order and discipline on bus to prevent accidents or injuries.
  • Adhered to schedules and safety protocols to enhance transportation service.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Reconfigured routes to accommodate added or removed scheduled stops.
  • Transported only authorized students and discharged at approved stops.
  • Communicated emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
  • Escorted young children across roads and highways.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
  • Completed basic maintenance or minor vehicle repairs.
  • Cleaned and sanitized bus interiors to lessen germ spread.
  • Acquired and maintained certification in basic first aid and CPR.
  • Drove multi-passenger vehicles to transport students between neighborhoods, schools and school activities.
  • Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
  • Maintained order among passengers and explained safety rules and hazards.
  • Enforced safety rules as students boarded and exited buses and crossed streets near bus stops.
Stiehl Dental - Lead Dental Assistant
City, STATE, 05/2007 - 07/2011
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns and seating permanent crowns.
  • Entered patient data into dental records system and observed all confidentiality rules to maintain patient privacy.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Positioned patients for treatment by making chair adjustments, [Action] and [Action] and prepared necessary equipment for procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.

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Resume Overview

School Attended

  • Newnan High School
  • University of West Georgia
  • Middle Georgia State University

Job Titles Held:

  • Maintenance Administrator & Customer Service
  • School Bus Driver
  • Lead Dental Assistant

Degrees

  • High School Diploma
  • Some College (No Degree)
  • BSAAM

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