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Lube Technician, State Inspector, Service Writer Resume Example

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LUBE TECHNICIAN, STATE INSPECTOR, SERVICE WRITER
Professional Summary

I'm a hardworking individual, who strives for excellence in everything that I do. From being a lube technician changing the oil in a customers vehicle, to being a state inspector making sure that every vehicle that comes through our shop is safe and ready to stay on our roads. I am very good when it comes to customer interaction, always making the customer feel wanted and appreciated at our shop. Always have to maintain a clean work area for yourself and for the net guy working in your area. Im a fast learner, and look forward to learning new trades and skills to further my expertice.

Skills
  • Replacing parts
  • Client communication
  • Inspecting vehicles
  • Recordkeeping strengths
  • Key holder experience
  • Stock management
  • Stocking and replenishing
  • Assembly line experience
  • Safe driver
  • Team Player
  • Certified Forklift Operator
  • Logging paperwork
  • Safety standards and protocols
  • Vehicle maintenance
  • Basic math skills
  • Liquor law compliance
  • Strong computer skills
  • Good multitasker
Work History
08/2016 to Current
Lube Technician, State Inspector, Service Writer Caterpillar – Mossville , IL
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Presented different repair options to customers to help each person make appropriate choices.
  • Consulted with customers to assess service requirements and produce accurate services.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Serviced drive train systems, changed and topped off fluids and completed maintenance inspections.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Trained new personnel regarding company operations, policies and services.
  • Maintained up-to-date knowledge of product and service changes.
10/2012 to 12/2015
Night Shift LeaderQuad/Graphics, Inc. – Plano , TX
  • Maintained clean and contaminant-free cooking equipment and receptacles through cleaning and sanitizing.
  • Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Maintained professionalism while dealing with high order volumes and quality assurance.
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Performed shift changetasks each day to keep store efficient and neat.
  • Maintained neat, orderly and safe work space.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
08/2009 to 10/2010
Press Machine OperatorOil States International Inc. – City , STATE
  • Maintained accurate work production logs and recharge records, both manually and computerized.
  • Reviewed materials submitted for duplication for quality, accuracy and document layout.
  • Calculated resource requirements and project deadlines to prioritize assigned projects.
  • Followed company policies and OSHA requirements to maintain work safety.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Stacked merchandise on both partial and full pallets and removed empty pallets from work area.
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Worked in a timely manner to insure all orders were filled on time.
02/2006 to 03/2007
Grocery Stocker, CashierBrookshire Brothers – City , STATE
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Operated cash register for cash, check and credit card transactions.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Counted cash in register drawer at beginning and end of shift.
  • Unloaded arriving product stock and moved to store display areas.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
Associate of Science: Computer ScienceCentral Texas College - City, State
05/2007
High School Diploma
Smithville High School - City, State
Lampasas High School - City, State
C E Ellison High School - City, State
Certifications

TABC

Forklift Operator

State Inspector

Coordinator

Service Writer

Lube Technician

Manager Food Handler

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

75Average
Resume Strength
  • Completeness
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Central Texas College
  • Smithville High School
  • Lampasas High School
  • C E Ellison High School

Job Titles Held:

  • Lube Technician, State Inspector, Service Writer
  • Night Shift Leader
  • Press Machine Operator
  • Grocery Stocker, Cashier

Degrees

  • Associate of Science : Computer Science
    High School Diploma

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