Lube Technician, State Inspector, Service Writer Resume Example Wingman Oil Change Center

LUBE TECHNICIAN, STATE INSPECTOR, SERVICE WRITER

Professional Summary

I'm a hardworking individual, who strives for excellence in everything that I do. From being a lube technician changing the oil in a customers vehicle, to being a state inspector making sure that every vehicle that comes through our shop is safe and ready to stay on our roads. I am very good when it comes to customer interaction, always making the customer feel wanted and appreciated at our shop. Always have to maintain a clean work area for yourself and for the net guy working in your area. Im a fast learner, and look forward to learning new trades and skills to further my expertice.

Skills

Replacing parts
Client communication
Inspecting vehicles
Recordkeeping strengths
Key holder experience
Stock management
Stocking and replenishing
Assembly line experience
Safe driver

Team Player
Certified Forklift Operator
Logging paperwork
Safety standards and protocols
Vehicle maintenance
Basic math skills
Liquor law compliance
Strong computer skills
Good multitasker

Work History

08/2016 to Current

Lube Technician, State Inspector, Service Writer Wingman Oil Change Center – Marble Falls, TX

Maintained accurate and current customer account data with manual forms processing and digital information updates.
Presented different repair options to customers to help each person make appropriate choices.
Consulted with customers to assess service requirements and produce accurate services.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Serviced drive train systems, changed and topped off fluids and completed maintenance inspections.
Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Trained new personnel regarding company operations, policies and services.
Maintained up-to-date knowledge of product and service changes.

10/2012 to 12/2015

Night Shift LeaderStorms Drive - In – Burnet, TX

Maintained clean and contaminant-free cooking equipment and receptacles through cleaning and sanitizing.
Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
Maintained professionalism while dealing with high order volumes and quality assurance.
Promoted customer loyalty by efficiently handling food and service complaints.
Checked completed orders for accuracy and bagged meals for easy carrying.
Performed shift change tasks each day to keep store efficient and neat.
Maintained neat, orderly and safe work space.
Demonstrated strong communication skills and understanding of packing slip processing requirements.

08/2009 to 10/2010

Press Machine OperatorOil States International Inc. – Lampasas, TX

Maintained accurate work production logs and recharge records, both manually and computerized.
Reviewed materials submitted for duplication for quality, accuracy and document layout.
Calculated resource requirements and project deadlines to prioritize assigned projects.
Followed company policies and OSHA requirements to maintain work safety.
Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
Stacked merchandise on both partial and full pallets and removed empty pallets from work area.
Located proper slots on storage racks and set pallets in place with forklift.
Worked in a timely manner to insure all orders were filled on time.

02/2006 to 03/2007

Grocery Stocker, CashierBrookshire Brothers – Smithville, TX

Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Operated cash register for cash, check and credit card transactions.
Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Counted cash in register drawer at beginning and end of shift.
Unloaded arriving product stock and moved to store display areas.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Labeled products, rotated stock and fronted merchandise for appealing display.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Education

Associate of Science: Computer ScienceCentral Texas College - Killeen, TX

05/2007

High School Diploma
Smithville High School - Smithville, TX

Lampasas High School - Lampasas, TX

C E Ellison High School - Killeen, TX

Certifications

TABC

Forklift Operator

State Inspector

Coordinator

Service Writer

Lube Technician

Manager Food Handler

Resume Overview

Companies Worked For:

Wingman Oil Change Center
Storms Drive - In
Oil States International Inc.
Brookshire Brothers

School Attended

Central Texas College
Smithville High School
Lampasas High School
C E Ellison High School

Job Titles Held:

Lube Technician, State Inspector, Service Writer
Night Shift Leader
Press Machine Operator
Grocery Stocker, Cashier

Degrees

Associate of Science : Computer Science
High School Diploma

Lube Technician, State Inspector, Service Writer Resume Example

Resume Score: 80%

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