Lube Technician, State Inspector, Service Writer Resume Example
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LUBE TECHNICIAN, STATE INSPECTOR, SERVICE WRITER
Professional Summary
I'm a hardworking individual, who strives for excellence in everything that I do. From being a lube technician changing the oil in a customers vehicle, to being a state inspector making sure that every vehicle that comes through our shop is safe and ready to stay on our roads. I am very good when it comes to customer interaction, always making the customer feel wanted and appreciated at our shop. Always have to maintain a clean work area for yourself and for the net guy working in your area. Im a fast learner, and look forward to learning new trades and skills to further my expertice.
Skills
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Work History
08/2016 to Current
Lube Technician, State Inspector, Service Writer Caterpillar – Mossville , IL
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Presented different repair options to customers to help each person make appropriate choices.
- Consulted with customers to assess service requirements and produce accurate services.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Serviced drive train systems, changed and topped off fluids and completed maintenance inspections.
- Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
- Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Trained new personnel regarding company operations, policies and services.
- Maintained up-to-date knowledge of product and service changes.
10/2012 to 12/2015
Night Shift LeaderQuad/Graphics, Inc. – Plano , TX
- Maintained clean and contaminant-free cooking equipment and receptacles through cleaning and sanitizing.
- Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Maintained professionalism while dealing with high order volumes and quality assurance.
- Promoted customer loyalty by efficiently handling food and service complaints.
- Checked completed orders for accuracy and bagged meals for easy carrying.
- Performed shift changetasks each day to keep store efficient and neat.
- Maintained neat, orderly and safe work space.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
08/2009 to 10/2010
Press Machine OperatorOil States International Inc. – City , STATE
- Maintained accurate work production logs and recharge records, both manually and computerized.
- Reviewed materials submitted for duplication for quality, accuracy and document layout.
- Calculated resource requirements and project deadlines to prioritize assigned projects.
- Followed company policies and OSHA requirements to maintain work safety.
- Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
- Stacked merchandise on both partial and full pallets and removed empty pallets from work area.
- Located proper slots on storage racks and set pallets in place with forklift.
- Worked in a timely manner to insure all orders were filled on time.
02/2006 to 03/2007
Grocery Stocker, CashierBrookshire Brothers – City , STATE
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Operated cash register for cash, check and credit card transactions.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of shift.
- Unloaded arriving product stock and moved to store display areas.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
Associate of Science: Computer ScienceCentral Texas College - City, State
05/2007
High School Diploma
Smithville High School - City, State
Smithville High School - City, State
Lampasas High School - City, State
C E Ellison High School - City, State
Certifications
TABC
Forklift Operator
State Inspector
Coordinator
Service Writer
Lube Technician
Manager Food Handler
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Resume Overview
School Attended
- Central Texas College
- Smithville High School
- Lampasas High School
- C E Ellison High School
Job Titles Held:
- Lube Technician, State Inspector, Service Writer
- Night Shift Leader
- Press Machine Operator
- Grocery Stocker, Cashier
Degrees
- Associate of Science : Computer Science
High School Diploma
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