Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated and professional Customer Service Representative motivated to improve service satisfaction and contribute to overall company success. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated, Articulate, enthusiastic and results-oriented with a goal to be with a growing businesses.


Lot associate/Courtesy clerkClient service

  • Computer skill/Emergency protocols/Vehicle operation
  • Payment processing/Sanitation over whole store
  • Customer loading assistance

Sells Associate

  • Merchandising knowledge/Inventory control procedures
  • Apple brand promotions/Cash handling/ deposits/pos system
  • Verbal/listening/written skills
  • Product knowledge/Sales Rep/negotiations

Web Development

  • Video editing/Graphic design

Software: adobe photoshop, adobe illustrator, Google; slides. Docs, Sites, HTML and CSS


  • Study of Electricity, installation of light switches, ceiling fans and receptacles.
05/2020 to 06/2021 Lot Associate Wegmans Food Markets | Rougemont, NC,
  • Collected trash scattered about parking lot or left in carts to provide customers with clean, comfortable shopping environment.
  • Thanked customers upon departure from store to leave positive impression of customer service.
  • Gathered stray carts from parking lot and within store to free aisles
  • Escorted customers through parking lot, assisting with transporting and loading merchandise into cars and truck beds safely.
  • Removed trash bags from front of store
  • Provided assistance to other departments seamless shopping experience for customers during busy or understaffed times.

Resolved all customer issues to maintain high standards of customer satisfaction.

  • Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
  • Maintained cleanliness, neatness and organization of all areas.
11/2019 to 02/2020 Sell Associate Sprouts Farmers Market | Goleta, CA,

Arranged new merchandise with signage/ appealing displays to encourage customer sales/and move overstock items.

  • Assisted customers by finding needed phones and phone accessories
  • Prepared cash deposits /Offered product/service consultations and selling techniques./Processed orders through computer
  • Maintained relationships with peers and management for success for sales goal.
  • Retained product, / company policy knowledge coworkers and trained all new sales employees on effective sales, service and operational strategies.
  • Negotiated and closed deals /achieve group targets, frequently exceeding quotas 80% or more.
  • Stocked shelves and supplies and organized displays /attention on specific items.
  • Maintain well-stocked, merchandise tp be displayed& organized
  • Unboxed new merchandise/ restocked shelves
  • Identify security threats and escalate concerns to supervisors.
  • Data entry and money handling ring up customer purchases, process payments and issue receipts./Recommended merchandise based on needs and preferences.
03/2019 to 09/2019 Courtesy Clerk Smiths Food And Drug | City, STATE,
  • Packaged or bagged purchases, assisting customer with purchase and in-vehicle loading.
  • Evaluated safety and security concerns and reported to leadership as appropriate.
  • Supervised return of exchanged or unwanted items to correct shelf locations and organized display arrangements.
  • Maintained store cleanliness and sanitation through proper cleaning materials and using those materials the intended way.
  • Answered questions and informed customers of current sales and promotions.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Escorted customers to desired merchandise location.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Assisted customer relationship management by addressing service requests and assisting front-end cashier and bagger clerk.
Education and Training
Expected in High School Diploma | Southwest Career And Technical Academy, Las Vegas, NV GPA:

I graduated from southwest in may 21 2020 with an emphasis in web development. I am currently enrolled in ATI advanced training institute for electrical.

Expected in | Electrical And Power Transmission Installation Advanced Training Institute, Las Vegas, NV GPA:

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School Attended

  • Southwest Career And Technical Academy
  • Advanced Training Institute

Job Titles Held:

  • Lot Associate
  • Sell Associate
  • Courtesy Clerk


  • High School Diploma

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