A reputable and responsible professional with confirmed knowledge of Home Loans and Consumer Banking needs. With over 10+ years' experience in financial home loan services, personal banking, customer service, sales, supervisor, and collections I strive to provide a dynamic work ethic by demonstrating resourceful leadership skills with the highest degree of professionalism. Dedicated to an authentic and creative style of establishing and maintaining positive client relationships through excellent verbal communication skills, the ability to negotiate, influence, and persuade in the best interest for the client.
•Bilingual in Spanish.
•Computer literate; Windows, MS Word, MS Excel, MS Outlook,
PowerPoint, various Internet browsers.
•Skilled in assessing client needs, providing solid recommendations, and
building relationships based on mutual trust.
•Professional telephone etiquette and excellent typing skills.
•Highly organized with strong interpersonal and communication skills.
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