Compassionate Licensed Practical Nurse with strong medical background including 10 years as a medical assistant in surgical practice settings, 25 years as a medical transcriptionist in acute care and private clinical settings, and 5 years as an LPN. My vision is to have a position that utilizes my skills, and benefits from my extensive experience in healthcare, while providing comprehensive patient care and advocacy to ensure optimum outcomes.
Licensed Practical Nurse in the State of Washington
BLS certified through American Heart Association
Strong medical ethic
Medical clinical procedures comprehension
Sterilization techniques mastery
Licensed Practical Nurse-Lead10/2010 － CurrentCHI Franciscan Urology AssociatesTacoma, WA
Responsibilities include setting up and assisting with patient exams and procedures; UA dipstick and slide prep for microscopy; perform catheter changes (urethral and cystostomy), CIC instruction, PEP injection instruction, PTNS incontinence treatments, bladder instillation treatments for cancer and cystitis.
Perform sterile processing of instruments/equipment.
Insurance prior authorization for prescribed medications.
Maintain QC logs for high-level disinfectant, autoclave, medication refrigerator, and all back-office tasks (daily, weekly, monthly).
Responsible for ordering all medical supplies and medications.
Ensure compliance with quality and risk department requirements for medication administration and medication sample logs including patient education information.
Telephone Report Writer12/2007 － 07/2009Law Enforcement Support AgencyTacoma, WA
Responsible for documenting official police reports over the phone from victims of misdemeanor crimes.
Information obtained satisfied RCW requirements for prosecution of crimes.
Interacted with victims and other.
citizens, providing community resource information.
Excellent teamwork skills and customer service to victims who were oftentimes emotional.
Records Specialist08/2007 － 12/2007Law Enforcement Support AgencyTacoma, WA
Responsible for data entry, reviewing police reports for IBR requirement fulfillment, distributing police reports and other legal documents to the appropriate court/law enforcement agency.
Entry of missing persons and runaways into WACIC/NCIC database.
QA Specialist/Medical Transcriptionist10/1998 － 04/2007Transcend Services, IncAtlanta, GA
Responsible for transcription and quality assurance of acute-care medical documentation for remote Atlanta-based national transcription service via Internet transcription platform.
Provided MT feedback for quality assurance purposes to include positive support, education, and encouragement to improve accuracy and increase production.
Consistently outperformed company projected daily/monthly production quotas by 25% or better.
Consistently produced documents with 99% or higher accuracy rating.
Excellent teamwork skills in remote setting.
Superuser for rollout of new transcription platform.
Medical Transcription Contractor01/1995 － 08/1997LAK TranscriptionBellevue, WA
Transcription of confidential patient documentation.
Remotely serviced long-term accounts, as well as provided temporary support for vacation and sick leave to various practices/clinics.
Provided 12-hour turnaround time, surpassing 24-hour TAT industry standard.
Medical Assistant/Transcriptionist01/1988 － 02/1991Overlake Urology, IncBellevue, WA
Greeted and roomed patients.
Obtained urine samples and set up urine cultures as indicated, provided back-up support to clinic LPN for office procedures.
Scheduled surgeries/diagnostic imaging and obtained insurance preauthorization; provided in-house medical transcription for this busy two-physician practice.
Streamlined surgery scheduling process; continuously searched for and implemented improved workflow and patient care procedures for smooth clinic operation.
Medical Assistant01/1980 － 01/1988Lakeside Surgical Associates, Inc Eastside Vascular LaboratoryBellevue, WA
Patient coordination of two side-by-side practices including procedure scheduling and insurance preauthorization; roomed patients, autoclaved instruments, procedure setup and assisting; FAA eye/ear testing for flight physicals.
Ordered medical supplies.
Implemented coordination of vascular lab studies with physician consultations to expedite patient treatment.
Education and Training
7/2010Associate of Applied Technology:Bates Technical CollegeTacoma, WA
6/1988Bachelor of Arts:Seattle University - EnglishSeattle, WAEnglish
Certified to perform BCG instillations for treatment of bladder cancer
-American Heart Association certification in BLS for Healthcare Providers (CPR & AED)
MEMBERSHIP: Society of Urologic Nurses and Associates
agency, back-up, customer service, data entry, database, documentation, imaging, instruction, Insurance, law enforcement, legal, medical transcription, back-office, office, LISA, police, quality, quality assurance, requirement, scheduling, teamwork, phone, Transcription, workflow