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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Committed professional with 5 years of experience in clinical, home health and acute care environments. Team collaborator willing to adapt to new procedural and technical requirements with enthusiastic support. Expertise in vital signs monitoring and medication administration.

Skills
  • Pulse Oximetry Tracking
  • Patient Management
  • Infection Control and Aseptic Procedures
  • Patient Care
  • HIPAA Compliance
  • Dementia Knowledge
  • Infection Control
  • Treatment Planning
  • Indirect Patient Care
  • Writing reports
  • EMR / EHR
  • Medical Records Management
  • Case Management
  • Caregiving skills
  • Breathing treatments
  • Patient Assessments
  • Direct Patient Care
Work History
03/2020 to Current
Licensed Practical Nurse Trilogy Health Services Continental, OH,
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Maintained clean, safe and well-organized patient environment.
  • Checked vital signs on Timeframe basis and contacted Job title regarding any patient health concerns or behavioral changes.
  • Completed household management tasks for clients within private home settings, including companionship and personal care assistance.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Developed rapport to create safe and trusting environment for care.
  • Kept close eye on behavior and emotional responses of clients, consulting with Job title to address concerns and protect each person from any harm.
  • Administered medication as directed by physician.
  • Supervised daily activities and provided assistance when needed.
03/2015 to Current
Licensed Practical Nurse Trilogy Health Services Georgetown, KY,
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Supported physicians during examinations and scans to assist with diagnostic procedures.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Applied interpersonal communication skills to comfort and counsel patients and families throughout care process.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
04/2012 to 08/2013
Customer Sales Associate Bed Bath & Beyond Euless, TX,
  • Provided information on company offerings to promote products and services to customers.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers by answering questions and fulfilling requests.
02/2006 to 01/2010
Customer Service Supervisor Monster Beverage 1990 Corporation West Palm Beach, FL,
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Devised innovative strategies to improve customer satisfaction scores and meet company goals.
  • Monitored customer service operations to assess agent performance and provide feedback.
  • Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Counted money in drawers at beginning and end of each shift.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Checked prices for customers and processed items sold by scanning barcodes.
Education
Expected in
High School Diploma :
Deerfield Beach High School - Deerfield Beach, FL
GPA:
Expected in
CMA Certification :
Broward College - Fort Lauderdale, FL
GPA:
Expected in 05/2014
Licensed Practical Nurse Certification :
William T. McFatter Technical College - Fort Lauderdale, FL
GPA:
Expected in
RN:
Broward College - Fort Lauderdale, FL
GPA:

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Resume Overview

School Attended

  • Deerfield Beach High School
  • Broward College
  • William T. McFatter Technical College
  • Broward College

Job Titles Held:

  • Licensed Practical Nurse
  • Licensed Practical Nurse
  • Customer Sales Associate
  • Customer Service Supervisor

Degrees

  • High School Diploma
  • CMA Certification
  • Licensed Practical Nurse Certification
  • RN

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