Valley Health System Urgent Care/Occupational Health- Licensed Practical Nurse Winchester, VA02/2013 - Current
Utilize nursing process to care for pediatric, adult, and geriatric patients in the Urgent Care setting.
Expertly performs nursing skills required in the Urgent Care setting including but not limited to wound care and splinting, medication administration, phlebotomy, administering oxygen therapy and nebulizer treatments, and triaging patients.
Accurately processes point of care and moderate complexity laboratory tests in accordance with CLIA.
Conducts follow up conversations with patients to ensure customer satisfaction and facilitated necessary continuation of care and provided patients with proper post care instructions.
Provides Occupational Health services including substance abuse and alcohol abuse testing, audiometry, spirometry, and a variety of employer specific physicals.
Serves as preceptor for new nursing staff.
LEAN Management classes.
Valley Health System Urgent Care/Occupational Health- Operations Manager Winchester, VA10/2017 - 06/2018
Provided leadership to a team of medical providers, clinical staff and registration for an Urgent Care/Occupational Health clinic.
Oversaw the daily operations of the clinic, ensured adequate staffing and training for new hires, and developed and reported out on quarterly measures to the organization's Performance Improvement Council.
Built a culture where employees were actively engaged as reflected in annual Employment Engagement Survey.
Successfully reached patient satisfaction scores of no less than 90% according to Press Ganey Survey.
Maintained financial austerity and met or exceeded monthly budget goals set forth by Valley Health.
Successfully collaborated with employees and other leaders across the health system to advance the mission and values of Valley Health.
Valley Health System Urgent Care/Occupational Health- Clinical Coordinator Martinsburg, WV04/2017 - 10/2017
Directly managed clinical personnel across different medical specialties.
Responsible for the scheduling and staffing of personnel to ensure the proper manning of the clinic throughout the month.
Accurately maintained and reconciled timesheets using the Kronos System.
Facilitated the training for all clinic personnel in laboratory operations and procedures to ensure proper handling and cataloging of specimens as well as provided orientation and training to all new staff in all areas of Urgent Care and Occupational Health which has led to creating a culture that enhances patient satisfaction.
This training lead customer satisfaction score of 98%.
Managed the inventory and stock of supplies and medications needed for daily operations.
Supported the Urgent Care Director in the interviewing and hiring of qualified, competent individuals to various positions within the clinic as well as assisted the director and Medical Director in chart audits for performance improvement.
Iliff Nursing and Rehab Renaissance Pediatric Unit- Licensed Practical Nurse Dunn Loring, VA06/2009 - 06/2015
Expertly performed as a licensed practical nurse for the medically fragile pediatric population in a long-term care facility, including medication administration, prescribed treatments, and management of ventilators and oxygen therapy.
Assessed, implemented, and evaluated residents in accordance with physician's orders and changes of conditions.
Delegated to CNA and other support staff.
Served as charge nurse and preceptor on night shift for fellow LPNs, RNs, and CNAs.
Ensured adequate staffing, patient safety, and reported on 24 hour shift report to nursing supervisor and Director of Nursing.
Worked effectively as a team member in establishing and following care plans with patients, family, and staff.
Provided patient family teaching and education in preparation for discharge from facility.
EPIC, Meditech, Microsoft Office
Budgeting and operations
Knowledge and utilization of skills, guidelines and standards of care
Budgeting, Urgent Care
Budget, Wound care
Old Dominion UniversityNorfolk, VAExpected in 2022Bachelor of Science: Nursing
Concurrent Enrollment Option
Lord Fairfax Community CollegeMiddletown, VAExpected in 05/2020Nursing
Member of Phi Theta Kappa
Lord Fairfax Community CollegeMiddletown, VA05/2018Associate Degree: General Studies
Lord Fairfax Community CollegeMiddletown, VA05/2018Certificate: Heath Sciences
Medical Careers Institute/ ECPI School of Health ScienceManassas, VAHealth Science Diploma: Practical Nursing
Virginia Board of Nursing
Licensed Practical Nurse- Multi-State Privilege August 2009
West Virginia DHHR
Point of Care Laboratory Technician August 2018
American Heart Association
CPR/AED for the Healthcare Provider July 2019
United States Department of Transportation
Breath Alcohol Technician Certification July 2019
Urine Drug Screen Certification June 2018
Council for Accreditation in Occupational Hearing Conservation (CAOHC)
Hearing Conservation Technician Certification April 2015
National Institute for Occupational Safety and Health (NIOSH)
Spirometry Certification April 2016