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licensed nursing home administrator resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Results-focused post-acute professional with strengths in culture change, surveys and ongoing quality improvement. Proactive leader with strengths in communication and collaboration. Proficient in leveraging servant leadership and creative strategies to promote passion for quality care. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Business development
  • Employee retention strategies
  • Quality assurance controls
  • Schedule management
  • Leadership
  • Conflict resolution
  • Training & Development
  • Process management
  • Understanding of insurance options
  • Operations oversight
  • Financial controls implementation
  • Capital improvement planning
  • Profit and loss accountability
  • Cost analysis and savings
  • Policy/program development
  • Performance improvements
Education and Training
Liberty University , Expected in Master of Arts : Human Services Counseling with a business cognate - GPA :
Shawnee State University , Expected in Bachelor of Arts : Sociology, Social Work Social, Development Research - GPA : Work Student of the
, Expected in 01/2017 Licensed Nursing Home Administrator : - GPA :
, Expected in 01/2018 Certified Executive of Assisted Living : - GPA :
, Expected in 01/2019 Certified Executive Home Care and Hospice : - GPA :
, Expected in 01/2018 Certified Dementia Practitioner : - GPA :
, Expected in 01/2019 CPR : - GPA :
Experience
Accura Healthcare - Licensed Nursing Home Administrator
Sutherland, IA, 12/2019 - Current
  • Lead utilization review meeting weekly with therapy, nursing, and social services to ensure all documentation for billed services is in place
  • Participate in corporate’s policy committee to review and present recommendations for twenty policies per quarter
  • Conflict resolution for department managers, front line staff, residents, and families
  • Responsible for overall revenue earned
  • Foster relationships with local hospitals, hospice, and home health companies
  • Oversee clinical management; Director of Nursing, Assistant Director of Nursing, Unit Manager, and MDS nurse along with 65 other employees
  • Drive monthly quality initiative meetings to implement plan of corrections for any negative trends
  • Initiated care plan meetings for the interdisciplinary team and I to review 15 residents per week
  • During the meeting we review the resident’s psychosocial, behavior, pain, skin, safety, dietary/nutrition, spirituality, and activity care plans to ensure it is the most up to date to meet the resident’s needs and that there are physician orders as needed
  • Successful annual ODH survey with only 2 citations
  • Participated in weekly meetings with department heads to discuss census information, admissions and discharges for residents.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
  • Facilitated peer-to-peer conflict resolution.
  • Initiated training and education programs for supporting healthcare staff.
Accura Healthcare - Behavioral Medicine Manager
Vail, IA, -
  • Coordinated counseling efforts with mental health professionals, doctors, nurses and social workers.
  • Handled complex cases and participated in intradepartmental projects and team initiatives to determine best treatment options for patients.
  • Responded to crisis situations when severe mental health and behavioral issues arose.
  • Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.
Accura Healthcare - Licensed Nursing Home Administrator
Van Meter, IA, -

Arbors at Carroll

  • Successful annual ODH survey with only 3 citations
  • Strong involvement in business development
  • Reached maximum occupancy six times in 2019
  • Maintaining 92% occupancy
  • 20% EBITDARM YTD 2019
  • Implemented Quality Initiatives for skin integrity, falls, and weight loss
  • Assisted in training two new administrators on monthly operation calls and operation report management
  • DSO decreased from 51.74 to 33.71
  • Planned job hiring events for STNA, LPN, and RN
  • Completed wage analysis
  • Completed two wage proposals
  • Unemployment hearing as needed
  • FMLA approval as needed
  • Implemented weekend warrior program for STNAs and LPNs
  • Managed welcome aboard program for 14 day, 30 day, and 60 day follow up for all new employees
  • Rebuilt core interdisciplinary team by hiring a Director of Nursing, Admissions Director, Licensed Social Worker, and two Unit Managers
  • Fostered relationship with Fairfield Medical Center and local physicians
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Implemented social services care plan for each resident and updated plan annually in consultation with resident and family.
  • Assisted residents in adjustment to new environments and provided counseling for resident and family to assure psychosocial health and contentment.
  • Managed resident admissions and discharge and referrals to other facilities, home health agencies and hospice based on resident and family needs, preferences and resources.
  • Advocated for residents in response to stated needs for care quality, food, facilities and resident interactions.
  • Organized and led workshops for staff members of various facilities on resident care, resident resources, discharge planning, staff retention and staff fulfillment.
  • Administered, monitored and analyzed admissions team performance while identifying performance trends and opportunities.
Atlas Healthcare - Licensed Nursing Home Administrator
City, STATE, -

McNaughten Pointe

  • Hired a Pulmonologist and Medical Director
  • Oversaw construction of ventilator unit in Spring of 2018
  • Successful 2018 annual survey with only 4 citations
  • Overall Star Rating from a 2 to a 4
  • Quality Measures from a 4 to a 5
  • 24% operating margin

Clermont Nursing Care Center

  • Reduced STNA overtime by 3.2%
  • Reduced LPN overtime by 8.1%
  • Maintained 91% occupancy in 2017
  • Created sensory room on specialized dementia unit
  • Successfully hired MDS, HR, BOM, and CDM
  • Reduced labor costs while improving staff rating from a 2 star to a 4 star
  • Improved quality measures to a 4
  • Overall star rating increased from a 3 to a 4
  • Successful 2017 Annual Survey with only 3 citations
  • Approved payroll
  • Led job fairs

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Resume Overview

School Attended

  • Liberty University
  • Shawnee State University

Job Titles Held:

  • Licensed Nursing Home Administrator
  • Behavioral Medicine Manager
  • Licensed Nursing Home Administrator
  • Licensed Nursing Home Administrator

Degrees

  • Master of Arts
  • Bachelor of Arts
  • Licensed Nursing Home Administrator
  • Certified Executive of Assisted Living
  • Certified Executive Home Care and Hospice
  • Certified Dementia Practitioner
  • CPR

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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