Licensed Dispensing Optician Resume Example
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LICENSED DISPENSING OPTICIAN
Professional Summary
Proficient eye care professional experienced in taking facial measurements, discussing lenses and submitting accurate work orders. Multitasks effectively to handle different needs of multiple clients with speed and accuracy. Excellent communication and conflict resolution skills. Friendly Dispensing Optician knowledgeable about glasses and contact lenses. Assists customers in making choices that meet vocational, lifestyle and personal needs. Offering 4 years of experience with proven history of customer satisfaction and retention.
Skills
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Work History
07/2018 to Current
Licensed Dispensing OpticianMyeyedr – Houston , TX
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Helped clients try on and select new frames and recommended lens options to meet specific needs.
- Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
- Managed check-in and check-out procedures, verified patient information and submitted lens orders.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
- Educated clients about how to adapt to, wear and care for eyeglasses.
08/2016 to 07/2018
Apprentice OpticianThe Luxottica Group – Washington , PA
- Shaped lenses appropriately for insertion into frames.
- Cleaned finished lenses and eyeglasses using cloths and solvents.
- Inspected lens blanks to detect flaws, verified smoothness of surface and checked thickness of coating on lenses.
- Examined prescriptions, work orders or broken eyeglasses to determine specifications for lenses, contact lenses or other optical elements.
02/2014 to 07/2018
CashierLowe's Companies, Inc. – Pittsburgh , PA
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Counted money in drawers at beginning and end of each shift.
- Educated customers on promotions to enhance sales.
- Checked prices for customers and processed items sold by scanning barcodes.
11/2008 to 02/2014
Service Deli Clerk/Bakery ClerkAlbertsons Companies LLC – City , STATE
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
- Learned Bakery and cake decorating work tasks in order to provide skilled backup for diverse roles.
- Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Offered product samples to customers, generating additional sales through taste-testing.
- Created appealing food arrangements for party trays and specialized orders.
- Stocked and faced bakery cases with daily offerings.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
- Wrapped, boxed and weighed bakery department products.
- Maintained accurate records of production, shrink, sales and inventory to support profits and revenue.
Education
05/2017
Associate of Applied Science: Ophthalmic Technology
College Of Southern Nevada - City, State
College Of Southern Nevada - City, State
Certifications
- Certified ABO & NCLE, Nevada Board of Dispensing Opticians - 2018-present
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Resume Overview
School Attended
- College Of Southern Nevada
Job Titles Held:
- Licensed Dispensing Optician
- Apprentice Optician
- Cashier
- Service Deli Clerk/Bakery Clerk
Degrees
- Associate of Applied Science : Ophthalmic Technology
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