Licensed Dispensing Optician Resume Example Luxottica

LICENSED DISPENSING OPTICIAN

Professional Summary

Friendly Licensed Optician offering over 15 Plus years of experience and unparalleled dedication to customer satisfaction. Knowledgeable about prescriptions, sales promotions, insurance practices and work order requirements. Successful at building loyal relationships with customers, meeting unique needs and managing dynamic requirements in busy office settings.

Skills

Insurance Verification
Optical orders
Eyewear brands
Progressive lens types
Eyeglass aesthetics
Retail Sales
Children's eyewear
Contact lens
Corrective lens options
Insurance approvals
Conducting fittings

Verifying prescriptions
Selecting frames
Appointment Scheduling
Managing repairs
Relationship development
Problem resolution
Operational improvement
Business operations
Process improvement
MS Office

Work History

Licensed Dispensing Optician09/2019 to Current
Luxottica – Worcester, MA

Highly motivated sales associate with extensive customer service. Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers. Know products and promotions.
Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat. Helping customers with picking out their frame that meets their needs and for their prescription from doctor.
Educate clients about lens options, coatings, also how to adapt to, wear and care for eyeglasses.
Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
Cashier Register Operations, merchandising expertise.

Licensed Dispensing Optician09/2019 to Current
Luxottica – Auburn , Massachusetts

Highly motivated sales associate.
Extremely knowledgeable of all products.
Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
Managed check-in and check-out procedures, verified patient information and submitted lens orders.
Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
Helped clients try on and select new frames and recommended lens options to meet specific needs.
Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
Adjusted and repaired newand previously purchased frames to satisfy customer demands.
Completed facial measurements such as temple length, bridge size and vertex distance.
Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
Educated clients about how to adapt to, wear and care for eyeglasses.
Prepared work orders outlining all specifications for new lenses and frames.
Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
Maintained excellent attendance record, consistently arriving to work on time.
Increased customer satisfaction by resolving issues that may arise, helping them in any way shape or form.
Contacting customers in a reasonable timeframe.

Lens Inspector07/2019 to 09/2019
Gentex Optics – Dudley , Massachusetts

Inspected ophthalmic lenses for flaws, chips and defects.
Improved quality assurance procedures to minimize defects and increase effectiveness of inspections.
Matched prescriptions on lenses to make sure they all matched the same batch.
Sorted Lenses different lenses off conveyer.

Licensed Dispensing Optician06/2003 to 09/2015
Walmart – North Oxford, Massachusetts

Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
Managed check-in and check-out procedures, verified patient information and submitted lens orders.
Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
Helped clients try on and select new frames and recommended lens options to meet specific needs.
Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Completed facial measurements such as temple length, bridge size and vertex distance.
Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
Prepared work orders outlining all specifications for new lenses and frames.
Educated clients about how to adapt to, wear and care for eyeglasses.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Maintained excellent attendance record, consistently arriving to work on time.
Increased customer satisfaction by resolving eye wear issues. Exceed expectations for the customer's at all times.
Contact customer's in a timely manner that their Products are ready for pick up.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

Diploma06/2003Shepherd Hill Regional High School- Dudley, MA

Certifications

NCLE Certified (Current)

ABO Certified (Current)

Resume Overview

Companies Worked For:

Luxottica
Gentex Optics
Walmart

School Attended

Shepherd Hill Regional High School

Job Titles Held:

Licensed Dispensing Optician
Lens Inspector

Degrees

Diploma 06/2003

Licensed Dispensing Optician Resume Example

Resume Score: 80%

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