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Lead Truck Driver Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Talented Truck Driver with good route planning, payment handling and customer service skills. Offering over 12 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need. Organized with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.

Skills
    • Over 12 years of driving experience
    • Logistics planning
    • Order picking and processing
    • Route logs
    • GPS and route planning
    • Vehicle inspections
    • Defensive driver training
    • Class A Commercial Driver's License
    • Safety and compliance
    • Equipment operation
    • Great people skills
    • Committed to timely and efficient deliveries and pickups
    • Deep knowledge of DOT regulations
Work History
12/2018 to Current
Lead Truck Driver Delhaize America Burlington, NC,
    • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
    • Checked in with dispatch service and updated with current location.
    • Minimized liability by consistently following road rules when driving.
    • Cleaned vehicle regularly to maintain professional appearance.
    • Identified process breakdowns and developed improvement plans to resolve.
    • Counseled drivers on violations of company policy or service standards to improve performance.
    • Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
    • Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents.
    • Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
    • Worked closely with supervisors to improve route efficiencies and identify best practices.
    • Trained many new drivers in driving garbage trucks and operating garbage sorting equipment.
05/2018 to 12/2018
Delivery Truck Driver Us Foods Holding Corp. Ohio, IL,
    • Completed on-time deliveries by choosing best and most efficient routes.
    • Contacted customers prior to delivery to confirm and coordinate delivery times.
    • Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
    • Completed rush deliveries on tight timetables to satisfy customer needs.
    • Operated vehicle safely in highly congested areas with no traffic violations.
    • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
    • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
    • Loaded truck and properly secured items to prevent damage for deliveries.
    • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
    • Created and submitted delivery and DOT logs.
    • Fostered positive working relationships with regular customers.
    • Delivered packages to customer doorsteps and business offices.
    • Promoted products at stops along regular route.
    • Planned delivery routes and most efficient methods of distribution.
    • Documented mileage, deliveries, pickups, customer issues and damages.
    • Kept detailed records of deliveries and money received from customers.
    • Loaded and unloaded various delivery vehicles with correct order and balancing.
01/2011 to 01/2018
Food Delivery Driver Eatstreet Suamico, WI,
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
  • Developed and maintained professional relations between customer, store personnel and company.
  • Coordinated work of team of drivers delivering across local area.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Generated leads and cold called customers each week to set up appointments and bring in new business.
  • Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Processed payments, made change and provided receipts.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
08/2008 to 01/2011
Delivery Truck Driver Us Foods Holding Corp. Springfield, MO,
    • Operated with safety and skill to avoid accidents and delays.
    • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
    • Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
    • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
    • Tracked time spent on assignments each day for productivity reporting.
    • Delivered packages on time while developing new routes with concern for both safety and weather.
    • Delivered packages from distribution center to residential areas using self-developed routes.
    • Drove frozen food truck and delivered frozen goods efficiently to numerous customers per day.
    • Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
Education
Expected in 06/2003
High School Diploma:
Ocean City High School - Ocean City, NJ
GPA:
Additional Information

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Resume Strength

  • Formatting
  • Length
  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Ocean City High School
Job Titles Held:
  • Lead Truck Driver
  • Delivery Truck Driver
  • Food Delivery Driver
  • Delivery Truck Driver
Degrees
  • High School Diploma

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