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Lead Transportation Security Officer Behavior Detection Officer Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

To obtain a position that will utilize my current skills in Management, Communication, and Leadership, in addition to offering the opportunity for professional growth.

  • Professional Lead Transportation Security Officer with 19-year career maintaining traveler safety through effective and efficient security screenings.
  • Adept at training and supervising security officers and mentoring them to reach potential and advance professionally.
  • Experienced leading teams of up to 30 security officers.
  • Commended for acting quickly to counter security threats and exercising sound judgment while performing observations.
  • Excellent time management and organizational abilities backed by disciplined nature and strong communication skills.
Skills
  • Behavioral observations
  • Mentoring new hires
  • Responding to emergencies
  • Security screening
  • Quality control guidelines
  • Customer service and assistance
  • Conflict resolution
  • Verbal and written communication
  • Computer proficiency
Work History
Lead Transportation Security Officer/ Behavior Detection Officer, 12/2019 to Current
Department Of Homeland SecurityGuam, GU,
  • As a Lead Transportation Security Officer/ Behavior Detection Officer my responsibilities include mitigating actual and potential threats against civil aviation and other transportation modes.
  • I supervise a minimum 24 Transportation Security Officers at one time.
  • Directing screening checkpoints, baggage screening, and /or behavior detection operations to include implementing security screening procedures and monitoring equipment and personnel.
  • My responsibilities include the guiding, coaching and developing of TSO in acquiring skills and experience needed to mitigate security threats.
  • Additionally, I am tasked with scheduling an adequate number of officers for efficient and effective screening of persons, baggage and cargo.
  • Performing security-related duties which involved multi-tasking of processes to ensure situational awareness and security of persons or places.
  • Providing immediate response to breaches of security and/or emergency situations, taking appropriate steps to prevent entry to secure areas.
  • Conducting or assisting staff and law enforcement officers with conducting investigations of incidents (e.g., providing accurate information regarding incident, preparing clear and concise incident reports).
  • Making suggestions to improve security processes and procedures.
  • Scheduling.
  • Assembling and deploying numerous officer teams daily based on head quarters directives.
  • Daily monitoring and reallocation of resources based on needs through out the airport.
  • Overseeing officer teams working along Passenger Canine Screening teams at checkpoints to mitigate threats.
  • Coordinating and working alongside with Passenger Canine Screening teams, while engaging passengers for possible behavioral deviations.
  • Overseeing officer teams tasked to provide insider threat screening, mitigate and clear all additional screening and security threats.
  • Overseeing officer teams assigned to Behavior Detection.
  • Mitigate, clear all additional screening due to Behavior Detection thorough engagement of passengers through casual conversational methods.
  • Collecting, quantifying and submitting daily officer and screening performance.
  • Providing feedback on officer performance to supervision and management.
Lead Transportation Security Officer, 07/2011 to Current
Rochester Armored CarFargo, ND,
  • As a Lead Transportation Security Officer I am responsible for implementing Federal Security procedures for passenger air transportation, and intelligence.
  • I assist in putting into place the security defenses necessary to prevent the carriage of any explosives, incendiaries, weapons, prohibited items, threats or unauthorized individuals into a sterile area or aboard and aircraft within the United States.
  • Also as a Lead Transportation Security Officer I assume the role of Supervisor Transportation Security Officer (STSO) per order of the Transportation Security Manager (TSM).
  • Directing the work of TSO’s by setting priorities, assigning tasks, scheduling, and rotating TSO’s to various duty stations based on the TSO’s skill level.
  • Monitoring and evaluating performance, coaching, mentoring and developing TSO’s capabilities.
  • Providing recommendations to STSO’s and TSM’s regarding performance evaluations, promotions, reassignments, awards, and corrective disciplinary actions.
  • Participating in the development of new policies and procedures, and recommending changes in policy and procedures based on observation of work, as required to the STSO and TSM.
  • Participating in the development of strategic planning initiatives, workforce planning, succession planning initiatives, and other reports and documents for TSA and superiors.
  • Preparing various types of communications such as morning briefings, checkpoint logs, reports, and documents that are germane to the work performed.
  • Developing incident information and reports for Law Enforcement Officers (LEOs) and superiors.
Transportation Security Officer, 09/2002 to 07/2011
Transportation Security AdministrationCity, STATE,
  • As a Dual Function Transportation Security Officer with The, , I was responsible for implementing Federal security procedures for passenger air transportation, and intelligence.
Education
No Degree: Homeland Security, Expected in
Miami-Dade College, Public - Miami, FL
GPA:
  • Homeland Security Certification
Bachelor of Science: Public Administration and Human Resource Management, Expected in 12/2021
Barry University - Miami, Fl,
GPA:
Accomplishments
  • Essentials of Leading Screening Operations March 2015
  • Joint Awards Committee 2016.
  • WE Why Not You: How Women Excel in TSA 2016.
  • Essentials of Leadership Conflict Resolution and Engagement December 2018.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Knowledgeable on current HR procedures and principles
  • Assisted team with updating and acquiring insurance benefits.
  • Prepared and administered new hire orientation packets.

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Resume Overview

School Attended
  • Miami-Dade College, Public
  • Barry University
Job Titles Held:
  • Lead Transportation Security Officer/ Behavior Detection Officer
  • Lead Transportation Security Officer
  • Transportation Security Officer
Degrees
  • No Degree
  • Bachelor of Science