A hard worker looking for an entry level position in an industry where my strong customer service orientation and communication skills can assist in the efficient running of the operation. Energetic and adaptable, I am a team player who is always willing to go the extra mile.
Daily status reports
Security team leadership
Security officer training
Business operations understanding
Multi-line telephone skills
Organization and efficiency
Multitasking and prioritization
PDS TECH INC. AND SRT SECURITY | Grand Prairie, TXLead Security Officer /Receptionist10/2017 - Current
Surveilled areas within facility to identify suspicious behavior.
Enforced security regulations and calmly and promptly escorted non-compliant individuals to enter areas for processing.
Designed action plans to respond to emergency situations.
Watched each individual to assess demeanor and look for suspicious behavior.
Noted possible security issues and performed additional reviews.
Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity.
Documented all security-related situations, including injuries and respond time in in-depth reports for submission to facility.
Supervised and mentored team of 4 or more security officers.
Responded to emergency situations, typically within a timely manner to minimize risk and injury.
Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry.
Operated radios communication devices to coordinate with security personnel throughout facility.
Circulated among patrons and customers to keep abreast of any emergent security situations, including suspicious individuals and emergencies.
Upheld strong customer service standards while completing background screenings.
Managed all security operations at the facility.
Patrolled interior and exterior areas every hour to protect facilities and travelers.
Upheld strong customer service standards while completing screenings.