Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Criminal law knowledge
Observant
First aid and CPR certified
CCTV surveillance
Interior and exterior patrol
Report writing
High level of integrity
Patrolling
First aid certified
Premises surveillance
Security procedures knowledge
Reliability
Vigilant and watchful
Experience
Lead Security Officer @ Cresco Labs, 01/2019 - Current Department Of Homeland Security – Kalamazoo, MI,
Periodically reviewed existing policies and procedures and made recommendations to improve security.
Recorded required data for incident reports and files quickly and accurately.
Trained new security officers on safety protocols and company standards.
Implemented security policies, alarm response protocols and access card guidelines.
Managed staff schedules for all shifts.
Oversaw highly effective security team and managed scheduling and resource allocation.
Supervised property entrances and exits and monitored employee safety.
Managed security staff schedules for all shifts, minimizing overtime costs.
Led security team and contributed to on-call shifts.
Provided security team leadership and contributed to on-call duties.
Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring premises.
Demonstrated public safety dedication through thorough patrolling of community events.
Managed more than 10 security officers for educational institutions, public facilities and private businesses.
Implemented training procedures for all newly hired personnel.
Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Demonstrated ability to think fast and remain calm under pressure.
Trained and managed staff of 10 associates.
Investigated alarms and disturbances to maintain safety.
Monitored 574 security cameras and fire, building and alarm systems.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Surveilled all areas within facility to identify suspicious behavior.
Checked credentials and issued passes before allowing access to property.
Patrolled and secured industrial and commercial premises to prevent intrusion.
Guarded restricted areas to prevent unauthorized entry.
Documented all security-related situations and submitted in-depth reports.
Monitored 150 security cameras and fire, building and alarm systems.
Patrolled and secured industrial and commercial premises to prevent intrusion.
Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Oversaw premises to identify security risks to promote employee and visitor safety.
Checked credentials and issued passes before allowing access to property.
Enforced security regulations and escorted non-compliant individuals to private areas for processing.
Circulated among patrons and customers to keep abreast of emergent security situations.
Guarded restricted areas to prevent unauthorized entry.
Responded to emergency situations quickly to minimize risk and injury.
Surveilled all areas within facility to identify suspicious behavior.
Training Specialist, 10/2017 - 09/2019 Macon Resources Inc. – City, STATE,
Managed various training courses by developing curricula, instructions, documents.
Evaluated client processes, employee performance and training progress to determine additional training needs.
Administered course content, schedules and attendance utilizing learning management system (LMS).
Identified and communicated to management regarding areas needing additional training.
Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
Implemented variety of skills to equip and enable employees to bring their best to work every day.
Assisted in the process of new hires.
Managed the on-boarding training for new hire joining.
Authorized training for all new employees.
Developed a work schedule for all employees.
Education and Training
Bachelor of Science: Criminal Justice And Forensic Science, Expected in - Keiser University - Fort Lauderdale, FL GPA:
Diploma: Medical Assisting/ Phlebotomy, Expected in 02/2009 - Midwest Technical Institute - Springfield, IL GPA:
Accomplishments
1998- Externship with Illinois State Police District #9
Promoted after 25 days of employment based on exemplary performance.
Worked as a Correctional Officer, Court Security Officer, Dispatcher, and on the Auxiliary Police Team for The Christian County Sheriffs Office in Taylorville, IL.
Additional Information
Skills: MS Office, WordPerfect, Lotus, Quatrro Pro, Excel, Outlook, Access, Command Client, Exacq Technologies, Office 365, Key Scan (Aurora), Powerpoint, Team Meeting, Email, Voicemail, Training and Great Human Relations
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
