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lead product consultant erp iot operations resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Websites, Portfolios, Profiles
  • https://www.linkedin.com/in/Jessica-arulanandam/
Professional Summary
  • Manufacturing Domain Professional with over 18+ years in working with Business stakeholders and Subject Matter Experts to develop, test, and deploy solutions.
  • 8+ Years Manufacturing Domain experience with multiple MES systems, and MES-ERP Integration - Applied Sciences space
  • MES-ERP Solution review as per the RACI model
  • Developed Solution Review implementation plans and prepared review materials for Lead Users
  • Provide Supporting data for Solution Review adoption metrics
  • Strong understanding of ISA95 Framework and application
  • Strong experience with Enterprise Performance, Core Business Operations, and Analytics
  • Systems (MES) solutions and integration with other Level 2, 3 and 4 systems
  • Strong understanding of FDA validation requirements
  • Proven Manufacturing Execution System and Data Historian skills- Certified Savigent Workflow developer
  • Experience with distributed system architectures and communication (data collectors, process control networks, and primary application servers) - AWS Certification
  • Understanding of customer business applications such as ERP, LIMS
  • Developed Line Design for Sites as per their manufacturing process
  • Led workshops to analyze user requirements and define functional requirements for Manufacturing solutions
  • Extensive expertise in implementing Manufacturing Industry 4.0 solutions
Skills
  • SOAP UI
  • Splunk
  • AWS
  • Savigent Workflow
  • SAP ECC
  • Warehouse Mgmt- EWM
  • MES Integration,
  • PLCs
  • SQL
  • LIMS
  • MES products (APRISO etc.)
  • Supply Chain Management
  • Automation Testing
Work History
Lead Product Consultant (ERP IoT- Operations), 07/2015 - Current
Cognizant City, STATE,
  • Design and Deploy MES Solution, with integration to Workflow and ERP (ECC and EWM), for Global Manufacturing Firm (4 sites).
  • Perform user requirement analysis for MES-ERP integration with respect to existing technical architecture, and compliance requirements.
  • Author User Stories to develop detailed design specifications that meet functional requirements.
  • Engaged in preparation of mapping design documents, for interface between Manufacturing Execution System and ERP application.
  • Perform Solution demo for Site user review.
  • Responsible for updating weekly status reports for client.
  • Designed Workflow solutions for Manufacturing Automation systems (Palletizer, Laser Printing etc.)
  • Host Product Line Design Reviews sessions to determine Warehouse Bin structure, Workcenters, Time and Labor reporting.
  • Involved in different aspects of customized solution to ensure customized software solutions are timely delivered, while also recommending changes to ensure efficiency through technology innovations.
  • Investigate and troubleshoot workflow issues in addition to assisting superusers in their responsibilities.
  • Resolving user queries and re-enforcing standard work for Deployment site, during Hypercare support.
  • Assist Shift Supervisor in reviewing and completing Manufacturing Orders.
  • Design Labels to be used for print Handling Units, for variant configuration materials.
  • Resolve Label format issues for printing different Materials.
  • Identify errors with Bill of Material details and report them to Planning team for modification.
  • Resolve Inventory/Cycle Count issues at site along with Direct to Trailer shipping scenarios.
  • Prepare presentation and plan schedule for Super User training.
  • Enforce standard work & compliance across sites.
  • Provide Standardized library of integrations for users.
  • Full integration with Manufacturing Execution System.
  • Support Workflows authored by engineers and lean practitioners across multiple sites.
  • Gives businesses tools to optimize their value stream without creating site-specific solutions.
  • Workflow creates data on processes for value stream big data analysis.
  • Worked on designing Savigent Workflow Solutions associated with multiple Product Lines Designed, Tested and Deployed multiple Workflow Artifacts for Global Sites.
  • Perform role of Scrum Master and Business Analyst using Agile Project Methodology.
  • Design APIs / Event triggers for MES Workflows.
  • Authored Test Plan and Requirement Traceability matrix.
  • Authored Validation Plan, Updated URS, FRS Specifications for major Savigent Upgrade involving several sites.
  • Responsible for updating weekly status reports for client.
  • Ensure solutions are timely delivered while also recommending changes to ensure optimum efficiency through technological innovations.
  • Led scrum team comprising of onsite, offshore developers and testers using Agile methodology.
  • Assisted in Defect management and resolution.
  • Responsible for resolving workflow issues raised for different sites.
Business Analyst/Project Manager/Validation Specialist, 05/2008 - 07/2015
Igate Global Solutions (now Capgemini) City, STATE,
  • Create validation plan using risk- based approach.
  • Create validation report that verifies compliance to plan.
  • Review requirements specification for compliance with applicable regulatory requirements and that they are unambiguous and testable.
  • Develop and Execute Operational, Performance Qualification documents.
  • Verify that requirements can be traced through design, code, and test phases as applicable, creating Traceability Matrix.
  • Established Standardized service desk audit process to measure productivity and compliance to established process.
  • Authored test plan for Siebel release project (using risk based testing approach) for Customer Management, Finance, Install Base Management, Order.
  • Management, Product Management, Service Contract Management, Service Requests & Activities, Service Sales Quote.
  • Managed TrackWise global team (with test script writers in India, and subject matter experts in U.S. and U.K.).
  • Used Hewlett Packard (HP) Quality Center tool to implement test cycle for support project.
  • Implemented risk based testing approach for following modules - Customer Management, Finance, Install Base Management, Order Management, Product.
  • Management, Service Contract Management, Service Requests & Activities, Service Sales Quote.
  • Developed harmonized workflow process diagrams (process level diagram for Level1, Level2, Level3) for stakeholders from clinical and pharmaceutical domain (involving sites from Ireland, United States, and England).
Validation/Business Analyst Consultant, 04/2006 - 06/2008
Bearingpoint City, STATE,
  • Worked on laboratory information management system (LIMS) integration project,using common information model concept (information bus – ISA 95).
  • Developed harmonized process model to incorporate material testing services (using LIMS application) across 7 major sites.
  • Defined new processes designed to enable effective information flow between Clinical Team, Outsourcing Management Group, and Legal Team department.
  • Used focus group approach to conduct interviews with various department leaders for requirements elicitation.
  • Provided technology consultation for growing businesses, making recommendations. and upgrading existing systems.
  • Achieved client vision and objectives through effective strategy development and execution in coordination with management teams.
  • Worked as subject matter expert in Integration projects, including requirements. analysis, milestone management and stakeholder relations.
  • For Siebel application (Version 7.7) implementation (for Class III level medical devices, delivered test schedule and advised client on efficient testing methodology.
  • Coordinated testing effort with GDC (Global Development Center) in China and developed user acceptance test specification.
  • Supported new product releases using my expertise in Test Director.
  • Performed data migration validation and infrastructure qualification for major enterprise-wide SAP implementation (involving U.S and European branches).
  • Established standard procedure to manage change control issues.
  • Executed performance qualification for SAP release.
  • Developed simplified Visio process models for Request for Proposal, Task Orders, Change Orders, Secrecy Agreements, Master Services Agreement, and Budget Grid (data input and approval).
Data Communication/Network Systems Engineer, 12/2003 - 01/2006
MakroTech City, STATE,
  • Performed Validation and Release of TrackWise 7.0 (a COTS application). involving new workflows and software releases.
  • Used understanding of GLP and GAMP regulations for electronic systems and data to write test scripts for reports. installation qualification. operational qualification and performance qualification documents.
  • Created user manuals and other related documents for TrackWise users administrators and IT support teams.
  • Authored and revised validation plan. change control plan. and risk assessment.
  • Reviewed and generated user requirement specifications (URS) and functional requirement specifications (FRS).
  • Wrote operational qualification test scripts for TrackWise admin module version 7.0
  • Planned data migration effort from legacy systems to TrackWise.
  • Involved in designing approval procedures and associated templates to be used for testing reports.
  • Performed gap analysis to evaluate standard operating procedures being used at Pharmaceuticals and other departments.
Education
Master of Science: Electrical Engineering, Expected in 12/2002
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University of South Carolina - Columbia - Columbia, SC,
GPA:
Status -
Bachelor of Engineering: Electronics Technology, Expected in 03/2000
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SVNIT - Surat, India,
GPA:
Status -
Accomplishments
  • Received 2 Sapphire awards for my contribution in MES ERP deployment
  • Completed MES Site Deployment and Hypercare Support phase in 3 Weeks which was less than 6 Weeks of Planned support
  • Received Bronze Award for my work in helping with the Plant Operation Data Analysis. As part of this initiative, I collaborated with multiple teams and stakeholders to explain the data requirements and extracting the data needed to present the business insight to leadership.
Certifications

PMP

,

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Resume Overview

School Attended

  • University of South Carolina - Columbia
  • SVNIT

Job Titles Held:

  • Lead Product Consultant (ERP IoT- Operations)
  • Business Analyst/Project Manager/Validation Specialist
  • Validation/Business Analyst Consultant
  • Data Communication/Network Systems Engineer

Degrees

  • Master of Science
  • Bachelor of Engineering

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