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Lead Cook Sever Customer Service Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Artistic Lead Cook with 8 years of experience. Plating with creativity and planning innovative menus for dynamic eating experience. Successfully demonstrating dependable food service, constantly providing fast, high-quality customer service to guests in restaurant settings as well as booth and personal party events. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.

Skills
  • Large-Scale Food Preparation
  • Ingredient Preparation
  • Food Preparation
  • Inventory Control
  • Cleaning
  • Meal Preparation
  • Food Safety
  • Quality Management
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Order Accuracy
  • Menu Memorization
  • Hospitality Service Expertise
  • Table Setting Knowledge
  • Food Sales and Promotion
Work History
Lead Cook, Sever, Customer Service, 05/2019 to 10/2019
Americold LogisticsMassillon, OH,
  • Prepared meals for lunch and dinner crowds with an average of 50-80 customers per day depending on the time of the week.
  • Set up and prepared cooking supplies and the workstation during opening and closing to maximize productivity.
  • Designed high-quality menu items using in-season ingredients, reducing overall costs 15%.
  • Took over line positions in event of emergency.
  • Cultivated warm relationships with regular customers, and was always asked when will I open up my own restaurant.
  • Constantly would monitoring food safety and orders for accuracy always made sure food was hot at all times
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Taught booth staff safety protocols and restaurant standards.
Lead Cook, Server, Customer Service, 05/2018 to 09/2018
Self Employed ServicesCity, STATE,
  • Supervised line cooks and monitored food safety and order accuracy.
  • Prepared meals for lunch and dinner crowds with an average of 50-80 customers per day depending on the day of the week.
  • Took over server positions in event of emergency.
  • Designed high-quality menu items using in-season ingredients, reducing overall costs to 15%.
  • Cultivated warm relationships with regular customers and was always asked when will I open my restaurant.
  • Set up and prepared cooking supplies for the booth during opening and closing to maximize productivity.
  • Taught kitchen staff safety protocols and restaurant standards.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business, every time I would cater parties and personal events.
  • Bussed and reset tables to keep dining room and work areas clean.
Lead Cook, Server, Customer Service, 05/2017 to 10/2017
Self Employed ServicesCity, STATE,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business, for catered events and parties.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supervised booth servers to monitor food safety and order accuracy.
  • Prepared meals for lunch and dining services with average of 50-80 customers per day depending on the time of the week
  • Took over booth positions in event of emergency.
  • Designed high-quality menu items using in-season ingredients, reducing overall costs to 15%.
  • Cultivated warm relationships with regular customers.
  • Transitioned between lunch and dinner service.
  • Taught kitchen staff safety protocols and restaurant standards when catering events.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Administrative Assistant, 03/2014 to 05/2016
Hamilton Engine SalesCity, STATE,
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Executed record filing system to improve document organization and management.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
High School Diploma: , Expected in 06/1981
Central High School - Kalamazoo Michigan,
GPA:
A passion for cooking and creating good food, making people smile from tasting my food is awesome.

I learned how to cook from my dad, he would do most of the cooking for the family because he loved to cook i was the kid that wanted to help every time cooking was so interesting to me and i seen how happy it made my dad. He would make his own breakfast sausage and sell it to friends and family before we knew it he was selling it at work and to neighbor's. He never expressed making them outside of his own kitchen. I have his passion for cooking, I put so much love into it because when people express how it taste that is the ultimate payment. I have had other jobs, but cooking and giving people a chance to taste something good has always been my mission, Holidays dinners is always at house and i cook a lot so everyone can take some home for later. I was born to cook.

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Resume Overview

School Attended
  • Central High School
Job Titles Held:
  • Lead Cook, Sever, Customer Service
  • Lead Cook, Server, Customer Service
  • Lead Cook, Server, Customer Service
  • Administrative Assistant
Degrees
  • High School Diploma

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