lead consultant senior mgr erp iot operations resume example with 17 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Manufacturing Product, Process and Technology Consultant with extensive expertise in implementing Global Manufacturing Solution with integration to ERP/Workflow. This also involved working in regulated environment.

Looking for a position of a Project Manager in the IT Domain which can utilize my knowledge and experience of over 17+ years for supporting global digitalization projects.

  • Splunk
  • AWS
  • Savigent Workflow
  • Warehouse Management- EWM
  • MES
  • PMP Certified
  • SQL
  • LIMS
  • Supply Chain Management
  • Automation Testing
Work History
Lead Consultant/Senior Mgr (ERP IoT- Operations), 07/2015 to Current
CognizantCity, STATE,
  • Design and Deploy MES Solution, with integration to Workflow and ERP (ECC and EWM), for Global Manufacturing Firm (4 sites).
  • Harmonize and Central & Site Business process standards for MES implementation (PE Playbook, Change Impact, Current and Future State Line Design, Review EWM configuration, Data and System Readiness, Test Scenarios, Super User Training)
  • Perform user requirement analysis for MES-ERP integration with respect to existing technical architecture, and compliance , requirements.
  • Process modeling and creation of process flow charts
  • Perform Solution demo for Site user review.
  • Involved in different aspects of customized solution to ensure customized software solutions are timely delivered, while also recommending changes to ensure efficiency through technology innovations.
  • Worked on designing Savigent Workflow Solutions associated with multiple Product Lines Designed, Tested and Deployed multiple Workflow Artifacts for Global Sites.
  • Designed Workflow solutions for Manufacturing Automation systems (Palletizer, Laser Printing etc.)
Business Analyst/Project Manager/Validation Specialist, 05/2008 to 07/2015
Igate Global Solutions (now Capgemini)City, STATE,
  • Developed harmonized workflow process diagrams (process level diagram for Level1, Level2, Level3) for stakeholders from clinical and pharmaceutical domain (involving sites from Ireland, United States, and England).
  • Create Validation Plan using risk- based approach and other artifacts like Test Plan, Test Report, Traceability Matrix.
  • Review requirements specification for compliance with applicable regulatory requirements and that they are unambiguous and testable.
  • Develop and Execute Operational, Performance Qualification documents.
  • Established Standardized service desk audit process to measure productivity and compliance to established process.
  • Authored test plan for Siebel release project (using risk based testing approach) for Customer Management, Finance, Install Base Management, Order. Management, Product Management, Service Contract Management, Service Requests & Activities, Service Sales Quote.
  • Managed TrackWise global team (with test script writers in India, and subject matter experts in U.S. and U.K.).
  • Used Hewlett Packard (HP) Quality Center tool to implement test cycle for support project.
Validation/Business Analyst Consultant, 04/2006 to 06/2008
BearingpointCity, STATE,
  • Developed simplified Visio process models for Request for Proposal, Task Orders, Change Orders, Secrecy Agreements, Master Services Agreement, and Budget Grid (data input and approval).
  • Worked on laboratory information management system (LIMS) integration project,using common information model concept (information bus – ISA 95).
  • Developed harmonized process model to incorporate material testing services (using LIMS application) across 7 major sites.
  • Defined new processes designed to enable effective information flow between Clinical Team, Outsourcing Management Group, and Legal Team department.
  • Used focus group approach to conduct interviews with various department leaders for requirements elicitation.
  • Provided technology consultation for growing businesses, making recommendations. and upgrading existing systems.
  • Achieved client vision and objectives through effective strategy development and execution in coordination with management teams.
  • Worked as subject matter expert in Integration projects, including requirements. analysis, milestone management and stakeholder relations.
  • Established standard procedure to manage change control issues.

Master of Science: Electrical Engineering, Expected in 12/2002 to University of South Carolina - Columbia - Columbia, SC,
Bachelor of Engineering: Electronics Technology, Expected in 03/2000 to SVNIT - Surat, India,
  • Received 2 Sapphire awards for my contribution in MES ERP deployment
  • Completed MES Site Deployment and Hypercare Support phase in 3 Weeks which was less than 6 Weeks of Planned support
  • Received Bronze Award for my work in helping with the Plant Operation Data Analysis. As part of this initiative, I collaborated with multiple teams and stakeholders to explain the data requirements and extracting the data needed to present the business insight to leadership.

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Resume Overview

School Attended

  • University of South Carolina - Columbia

Job Titles Held:

  • Lead Consultant/Senior Mgr (ERP IoT- Operations)
  • Business Analyst/Project Manager/Validation Specialist
  • Validation/Business Analyst Consultant


  • Master of Science
  • Bachelor of Engineering

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