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Lead Consultant Resume Example

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LEAD CONSULTANT
Summary

Career Summary: Experienced Information Technology (IT) professional with a multicultural perspective who blends technical expertise with emotional intelligence that ensures team success. Extensive experience in Windows Servers and Networking devices. In depth expertise in the implementation, analysis, optimization, troubleshooting, and documentation of Networking devices. Proven ability to lead and motivate project teams that ensure success. Track record of diagnosing complex problems and consistently delivering effective solutions.

Skills
  • Virtulization: VMware ESX 3-4, ESXi 5-6, VSphere 4-5-6, VCenter Server 5-6
  • LAN/WAN Technologies: Ethernet, Frame Relay, X.25, VLANs, T1/DS3/OC3
  • Routing Protocols: RIP, EIGRP, OSP, BGP
  • Cloud Computing: Security, Capacity, QOS, SLA
  • Security Design, Implementation and Troubleshooting
  • IP addressing V4- V6, Subnet Design, Subnet masking
  • Active Directory, DNS, DHCP, WINS, TCP/IP, SPX/IPX
  • Operating Systems: Windows Server 2000, 2003, 2008 , 2012, 2016, Windows 7, 10
  • Languages: Basic, COBOL, C++, Windows Scripting, Power Shell, Pearl
  • Project Management, Disaster Recovery, Change Management, Incident Management
  • Working with Executives and external Vendors
Experience
01/2011 to Current
Lead ConsultantTwo Rivers Dental － Chicago, IL
  • Mainly worked on several projects for company called Two Rivers Dental Chicago, IL, which has 15 dental offices and corporate office
  • Helped in upgrading and redesigning enterprise cabled and wireless network infrastructure
  • Provided support and engineering for physical and Virtual windows servers
  • Supported Active Directory and Names Services (DNS/DHCP)
  • Created Group policy for Various Groups and Organization Units
  • Participated in Windows Server patching
  • Server Backup and Monitoring
  • Participated in disaster recovery and data security discussions and ways to implement the outcomes
01/2001 to 01/2011
Lead EngineerKey Bank National Association － Cleveland, OH
  • Part of Enterprise Server Support Group fully responsible for Key Branch Network located throughout Ohio, Indiana, Kentucky, Michigan, New York, Vermont, Maine, Alaska, Washington, Oregon, Colorado, and Utah.
  • Responsibilities included but were not limited to installations, maintenance, troubleshooting, upgrade, backup and monitoring of Physical and Virtual servers under stringent deadlines in fast-paced 24/7 environment.
  • Provided support for Windows server environment such as Active Directory, Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP).
  • Worked with Network Operations team to diagnose LAN/WAN application connectivity issues.
  • Suggested and recommended technology related improvements in Key Branch Network.
  • Instrumental in devising data security plan for Branch Network.
  • Well versed in Change Management and Problem Management.
  • Advised Corporate Security teams on security risks and ways to mitigate them.
  • Worked with Business Continuity team to put into place a Disaster Recovery policy for branch network.
  • Served as Technical Lead on all technology projects relating to Branch environment.
  • Managed Help Desk of ten IT professionals supporting the Branch Network.
  • Vendor communications and management.
  • Project Highlights:.
  • Served as technical sponsor who successfully led a team of six internal engineers and specialists along with dozens of contractors to upgrade 1075 server hardware and OS from Windows 2003 to 2008 in Key branch network, RFP to full implementation.
  • Converted 2000 physical servers to virtual servers.
  • Part of the team which moved data center from downtown Cleveland to Solon.
  • Provided server infrastructure piece of a larger project which implemented a system capturing front line Teller images with no paper to transport from the branches; first undertaking by a regional bank in the country.
  • Improved branch capabilities with projected savings of $100 million over five years.
  • Part of core IT group which worked on merger and acquisitions of three banks in the KeyBank network; responsible for server and infrastructure components.
  • Contributed to reducing new branches (120) build time by 50% through a process of rewriting and improving overall processes.
  • Project scope was $120MM.
  • Assisted the project to break up McDonald Investment branch offices, a subsidiary of KeyBank before selling them to USB Bank.
01/1995 to 01/2001
LAN AdministratorKEY Bank National Association － Cleveland, OH
  • Promoted to LAN Administrator from PC Support Specialist with Key Bank supporting 1,500 users-base
  • Provided system administration and user support to the user-base
  • Established maintenance, backup and monitoring routines for 60 servers in downtown Albany locations
  • Worked with applications team to install applications on the servers for users' access
  • Managed vendor relationships
  • Mentored several members of team and assisted in peer review process
  • Provided 24x7 duty pager support on a rotation schedule shared by team members
  • Project Highlights:
  • Worked on the project team to convert three buildings downtown Albany from Token Ring to Ethernet
  • Upgraded all servers from Novell Netware 3.12 to 4.11
  • Converted all servers from Novell Netware to Windows NT 4.1
  • Spearheaded the project of moving all servers from downtown Albany to the Data Center
  • Handled users' consolidation project from three buildings to one involving 1,000 users in downtown Albany, NY
Education and Training
Bachelor of ScienceMerchant Marine Academy
Bachelor of Science: Computer Information SystemsCollege of Saint Rose － Albany, NY
Activities and Honors
  • VM Ware
  • Windows 2003
  • Windows 2008 R2
  • Building Cisco Multilayer Switched Networks
  • Optimizing Converged Cisco Networks
  • Implementing Secure Converged Wide Area Networks
  • Building Scalable Cisco Inter-networks
  • Network General Sniffer Training
Certifications
  • CCNP in progress Dec 2020
  • Microsoft Certified System Engineer
  • Microsoft Certified System Engineer + Internet
  • Certified Novell Engineer Netware 4.11
  • Certified Novell Engineer Netware 5.00
Languages
Fluent in English and Hindi
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Resume Overview

Companies Worked For:

  • Two Rivers Dental
  • Key Bank National Association
  • KEY Bank National Association

School Attended

  • Merchant Marine Academy
  • College of Saint Rose

Job Titles Held:

  • Lead Consultant
  • Lead Engineer
  • LAN Administrator

Degrees

  • Bachelor of Science
    Bachelor of Science : Computer Information Systems

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