Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Work site preparation
  • Weeding and edging
  • Equipment operations
  • Landscape maintenance
  • Hazardous chemical handling
  • Safety procedures
  • Customer relationship management
  • Security systems
  • Supervision
  • Team management
  • Customer service
  • Communications
  • Relationship development
  • Planning and coordination
  • Problem resolution
  • Project organization
  • Organization
  • Operational improvement
Experience
01/2018 to Current Lawn Care Specialist Savatree | Afton, MN,
  • Increased company business by maintaining strong relationships with customers and expertly solving service issues.
  • Canvassed areas door-to-door to build connections across [Location] and bring in new business.
  • Maintained equipment and vehicle in good working order to prevent breakdowns and service delays.
  • Operated company vehicles and equipment safely and according to good practices.
  • Provided written cost estimates for [Type] and [Type] services and coordinated future appointments.
  • Conducted regular equipment inspections, performing routine maintenance and minor repair work and escalating major issues to supervisor.
  • Projected positive image of company by always dressing appropriately, acting professionally, keeping neat, organized vehicle spaces and being punctual for all appointments.
  • Provided each customer with dedicated service and assistance to build positive relationships and promote long-term brand loyalty.
  • Observed safety protocols when lifting heavy objects and operating equipment to avoid time-lost incidents or unnecessary delays.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including [Task] and [Task].
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Delivered [Product or Service] to customer locations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collaborated with others to discuss new [Type] opportunities.
  • Recognized by management for providing exceptional customer service.
05/2019 to 06/2020 Vehicle Transporter, Security Guard PRT LLC | City, STATE,
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored premises and recorded all activity in daily officer report for submission to [Job Title] at close of shift.
  • Monitored multiple CCTV feeds to keep close eye on important areas of buildings and grounds.
  • Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.
  • Wrote reports outlining incidents such as theft, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Immediately reported safety hazards including [Type] and [Type] to [Job title] for remediation instructions.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
  • Responded to and thoroughly investigated all reported incidents to protect company assets.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Patrolled [Type] facility every [Timeframe] to look for suspicious activities.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
10/2017 to 05/2019 Line Worker, Sales Representative, Manager Auto Spa Car Wash | City, STATE,
  • Checked daily project specifications to weigh and mix ingredients.
  • Helped machine operators set up and tend equipment to complete runs.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Examined final products to check conformance with quality and design standards.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Monitored processes to avoid overloading and keep machinery functioning properly.
  • Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
  • Recorded production data in daily logs.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Created and implemented store displays, promoting sales and growth.
  • Achieved sales goals, increasing revenue by [Number]% for top accounts in [Timeframe] and expanding personal sales portfolio by [Number] new accounts.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Trained new employees on proper use of [Type] equipment to prevent accidents.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Exceeded sales goals by [Number]% for [Number] consecutive years.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Maximized efficiency and time management by effectively planning and organizing client routes within territory.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Exceeded [Year] quota by [Number]% with over $[Amount] in sales.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Developed customized sales techniques to successfully sell and upsell [Type] and [Type] services to new and existing clients.
  • Recruited and hired qualified candidates to fill open positions.
  • Achieved or surpassed sales quotas by as much as [Number]%.
  • Monitored customer order process and addressed customer issues.
  • Converted [Number]% of clients into repeat customers, driving [Number]% increase in market share.
Education and Training
Expected in 05/2017 GED | Bayless Senior High School, St Louis, MO GPA:

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Resume Overview

School Attended

  • Bayless Senior High School

Job Titles Held:

  • Lawn Care Specialist
  • Vehicle Transporter, Security Guard
  • Line Worker, Sales Representative, Manager

Degrees

  • GED

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