Laser Desk Coordinator Resume Example
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LASER DESK COORDINATOR
Summary
Dedicated and meticulous Office Manager with over nine years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and focused team player with expertise in a medical setting with multiple simultaneous procedures and staff present.
Skills
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Experience
Carefirst | Fairfax , VALaser Desk Coordinator10/2011 - Current
Prepare patients for different laser eye procedures. Directly communicate with physicians and assist with eye lasers. Establish and maintain physicians' block schedules along with their surgery schedulers. Order supplies needed for the laser department. Maintain Policy and Procedure Handbook. Schedule "add on" emergency lasers for physicians' patients
Mercy Iowa City Rehabilitation Hospital | Williamsburg , IAUtilization Review Nurse07/2009 - 10/2011
- Remained up-to-date on various benefit plans, medical policies and state-specific clinical guidelines or criteria.
- Kept detailed documentation on all utilization reviews by using Epic
- Collaborated with Physicians, RNs in group meetings to identify issues and find cost-effective solutions.
- Contacted insurance carriers to obtain authorizations for services delivered to patients.
- Determined medical necessity and cost-effectiveness of services through utilization review processes.
- Collaborated with providers to obtain required clinical information, supporting prior authorization determinations and individual inquiries.
- Reviewed patient admissions to determine medical necessity as directed.
- Applied medical criteria and clinical judgement to researched cases to evaluate and establish determinations.
- Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Developed and adapted individualized treatment plans according to patient recovery goals.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Reached out to patients to convey lab results and provide care instructions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Maintained adequate unit supplies to meet expected patient demands.
- Helped pediatric patients understand and feel at ease with vaccines, tests and minor procedures.
- Used facility EMR system to update patient records, transmit prescriptions and transfer files.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Developed and maintained quality care systems and standards, including creating and improving medical protocols and guidelines.
- Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Southcoast Health System | Wareham , MACharge Nurse07/1999 - 10/2011
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Organized and delegated tasks during rapid response and high-pressure code situations.
- Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
- Coordinated and performed patient admissions, transfers, and discharges.
- Provided leadership to telemetry and acute care unit; coordinated, tasked, and supervised nurses and ancillary staff based on staffing requirements.
- Monitored patient status and treatment progress, reporting observations to physicians.
- Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
- Delegated and prioritized tasks, streamlining all steps in rapid response situations.
- Oversaw medication administration to 35 patients daily, monitoring and documenting responses.
- Created and implemented care plans after reviewing patients' imaging and test results, working closely with other members of interdisciplinary team.
- Precepted new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures and techniques and patient assessments and interventions.
- Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
- Coordinated and led in-services to facilitate nursing leadership development and career growth.
- Distributed assignments to RNs, LPNs and resident advisors while providing guidance and training to ensure proper care was administered to patients.
- Supported physicians and consultants with tests and procedures.
- Skilled in central line and catheter management for triple lumen catheter (TLC), peripherally inserted central catheter (PICC), tunneled intravascular central catheter (TICC), Quinton lines, and implanted vascular accessdevice (IVAD).
- Facilitated patient admission, transfer and discharge processes.
- Managed patient admissions and hospital discharges to various settings, including home care, rehabilitation or self-care.
- Precepted and mentored new staff, graduate RNs and ancillary staff.
- Led 2 team unit, promoting quality care for up to 40 patients per day.
- Educated patients on disease prevention and health maintenance.
- Documented and evaluated effectiveness of care plans and interventions.
- Educated patients on wound and disease self-management techniques.
University Of Cincinnati Neuroscience Institute | City , STATERN Staff Nurse07/1998 - 07/1999
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered medications, tracked dosages and documented patient conditions.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
- Oversaw patient admission and discharge processes to coordinate efficient movements and related paperwork.
- Guided therapeutic communication, conflict resolutions and interventions by deflecting undesirable behaviors to assist patients with developing and amplifying coping skills.
- Treated patients suffering from chronic and acute medical concerns, including asthma, seizure disorders and pneumonia.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Developed and adapted individualized treatment plans according to patient recovery goals.
- Instructed patients, caregivers and families on diagnoses, treatment options and self-management to maintain continuity of care.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Assessed patients' response to treatment and suggested ways to combat side effects.
- Participated in hospital-wide initiatives and committees to improve patient care, satisfaction and safety.
- Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
- Counseled caregivers and families on end-of-life planning and educated on patient care options.
- Designed strategies to resolve nursing and patient satisfaction issues, improve response and patient care quality and propose plans to enhance quality and safety initiatives hospital-wide.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization due to complications.
- Supervised dialysis treatments for patients aging from child to adult in community hospital setting.
- Answered patient questions and provided take-home materials for further information.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Conducted restraint audits according to organizational guidelines and generated reports for nursing leadership review and analysis.
- Set up trays, supplies and sterile fields for office procedures.
- Assisted with procedures such as spinal reconstructions and follow-up recovery care.
- Inserted and managed central, arterial and PICC lines.
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
- Assessed patient health needs by reviewing and tracking EKG readings to address telemetry readings and quickly inform teammates on stability or acuity changes.
- Maintained adequate unit supplies to meet expected patient demands.
- Administered scheduled medications and therapies intravenously, rectally, orally, subcutaneously and via intramuscular injections while overseeing pain management plans.
- Monitored abnormal electrical activity in patients' brains to track symptoms and treatment progress.
- Cultivated working partnerships with patients and medical staff members, using feedback and clinical data to improve quality care and patient outcomes.
- Coordinated care for critical issues such as cerebral edema and intracranial pressure, hemodynamic instability and spinal injuries.
- Delivered care to 6 patients per day, including coordinating and evaluating interdisciplinary care.
- Met training objectives by instructing new and prospective nursing staff in clinical skills and organizational procedures.
- Updated physicians on patient test results and assisted in developing care plans.
- Measured cerebrospinal fluid pressure to help treat hydrocephalus.
- Resuscitated and stabilized patients with complex cerebral injuries and disorders.
- Maintained composure and efficiency during rapid response situation and emergency codes.
- Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
- Communicated with primary care physicians or emergency care providers to relay patient needs.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms.
- Worked with management to identify and implement initiatives to increase nursing staff retention, morale and satisfaction.
Education and Training
Sinclair Community College | City, StateAssociate of Science in Nursing05/1998
acls
ACLS certified
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Resume Overview
School Attended
- Sinclair Community College
Job Titles Held:
- Laser Desk Coordinator
- Utilization Review Nurse
- Charge Nurse
- RN Staff Nurse
Degrees
- Associate of Science in Nursing
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