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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Experienced clinician and innovating product leader in the healthcare IT space. Ready to use years of practice in patient care and technological skill to manage and communicate information data wisdom and knowledge for the betterment of a health care facility.

  • Extensive background in clinical nursing through knowledge of quality management and improvement in managed care.
  • Knowledge of project management, information systems implementation, and hospital nursing
  • Sound knowledge of computer reporting logic and statistical analysis
  • Ability to plan and teach stakeholder and customer training sessions
  • Ability to make oral and written presentations to product teams and management
  • Experience with various EHR platforms such as Epic, Cerner, & GE Health.
Skills
  • EMR / EHR
  • Strong clinical judgment
  • Workflow planning
  • Strategic Planning
  • Customer Service
  • Strategic Planning
  • Flexible & Adaptable
  • Agile methodology
  • Stakeholder relationship management
  • Risk Assessments
  • Story planning
  • Product development
  • Strategic planning
  • Client communication
Work History
02/2022 to Current IT Product Manager, Clinical Apps American Express | , ,
  • Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
  • Defined and analyzed metrics to measure product performance.
  • Analyzed consumer and financial data to develop strategic insights and make clear impact on business
  • Established criteria for each milestone within product roadmap as means to measure developmental progress.
  • Communicated effectively with team members to deliver updates on project milestones and deadlines.
  • Set goals and formalized policies to maximize team performance and keep project on-task.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Thrived in fast-paced, highly-adept team of Product Managers to develop and prioritize product features and build product roadmap.
07/2021 to 02/2022 IT Product Owner, Clinical Apps Ascend Learning | , ,
  • Understood technology trends and changes within a healthcare IT company.
  • Worked with customers and stakeholders to define product roadmap.
  • Owned and prioritized product backlog.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Allocated and approved team resource usage.
  • Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
  • Collaborated with development team on clinical EHR services and tasks.
  • Coordinated with software developers to create custom applications and trackers to achieve client goals.
  • Focused on building critical features up front in order to identify constraints and technical challenges.
03/2019 to 09/2021 Registered Nurse, Labor and Delivery Fairview Health Services | , ,
  • Assist the unit in troubleshooting Epic Stork.
  • Involved in launch of new obstetrics emergency department.
  • Audit of patient charts and deliveries and identifying fallouts.
  • Improving patient care.
  • Experience with critically ill and high-risk pregnant women.
  • Apart of the maternal transport team.
  • Assist the physician during delivery, treatment, examination, and surgical procedures.
  • Administered prescribed medications and monitored the patient’s vital signs.
  • Monitored fetal heart rate for abnormalities and communicated them to the physician on duty.
  • Modified the patient’s treatment plan as required by the patient’s responses and condition.
  • Provided pre-, intra-, and post-operative care to patients undergoing C-section.
  • Assessed, planned, implemented, and evaluated patient care falling back on professional knowledge, critical thinking, and problem-solving skills.
  • Educated patients and/or their families on health care needs, conditions, etc.
  • Completed comprehensive assessment of patient and family needs to identify outcomes, establish care plans, monitor progress and modify care plan as needed.
  • Coordinated care of low and high-risk laboring women of childbearing age and immediate stabilization of newborn following delivery.
  • Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
  • Took records of birthdates and times, baby weights, lengths, head circumferences and APGAR scores.
  • Assisted doctors in monitoring baby and mother health during labor.
  • Administered epidural and patient controlled analgesia to block pain from labor contractions and during birth.
01/2021 to 04/2021 Nurse Informatics Practicum Fairview Health Services | , ,
  • Evaluated and optimized clinical software, applying established and end-user feedback.
  • Researched and validated clinical data.
  • Standardized clinical documentation protocols by implementing technique.
  • Analyzed electronic health records to identify areas for care improvement and cost reduction.
  • Ran quality metrics reports to maintain high standards of virtual care.
  • Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
  • Served as liaison between end-users and health IT team.
  • Managed digitization of paper records.
  • Developed team communications and information for meetings.
  • Implemented healthcare technologies such as systems for patient status monitoring, quality tracking and healthcare management.
08/2017 to 02/2019 Registered Nurse, Labor and Delivery Fairview Health Services | , ,
  • Provide care for patients in triage, labor, post-partum, and newborn nursery.
  • Implemented and coordinated ongoing maternal education program.
  • Assisted the physician during delivery, treatment, examination, and surgical procedures.
  • Administered prescribed medications and monitored the patient’s vital signs.
  • Monitored fetal heart rate for abnormalities and communicated them to the physician on duty.
  • Modified the patient’s treatment plan as required by the patient’s responses and condition.
  • Provided pre, intra, and post-operative care to patients undergoing C-section.
  • Assessed, planned, implemented, and evaluated patient care falling back on professional knowledge, critical thinking, and problem-solving skills.
  • Educated patients and/or their families on health care needs, conditions, etc.
  • Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
03/2015 to 08/2018 Registered Nurse, Labor and Delivery Dch | , ,
  • Assisted the physician during delivery, treatment, examination, and surgical procedures.
  • Administered prescribed medications and monitored the patient’s vital signs.
  • Monitored fetal heart rate for abnormalities and communicated them to the physician on duty.
  • Modified the patient’s treatment plan as required by the patient’s responses and condition.
  • Provided pre, intra, and post-operative care to patients undergoing C-section.
  • Assessed, planned, implemented, and evaluated patient care falling back on professional knowledge, critical thinking, and problem-solving skills.
  • Educated patients and/or their families on health care needs, conditions, etc.
07/2011 to 01/2015 Cardiac Monitor Technician Memorial Healthcare System- South Broward Community Health | , ,
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips.
  • Reviewed patient medical history, previous cardiac tests completed and prior surgeries performed.
  • Transcribed patient results and entered into office electronic recording system.
  • Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
  • Updated subject matter knowledge by participating in educational opportunities and reading technical publications.
Education
Expected in 05/2021 Master of Science | Nursing Informatics Capella University, Minneapolis, MN GPA:
Expected in 10/2014 Associate of Science | Nursing Brown Mackie College, Miami, FL, GPA:
  • Graduated cum laude
Expected in 08/2011 Bachelor of Science | Psychology Florida Atlantic University, Boca Raton, FL GPA:
Certifications

Basic Life Support (BLS)

Advanced Cardiac Life Support (ACLS)

Advanced Fetal Monitoring Certification

Neonatal Resuscitation

Lean Yellow Belt Certification

Licenses

  • FL Registered Nurse—License # RN9514551
  • TX Registered Nurse—License # 871562
  • CPM - Certified SAFe® Product Manager/Product Owner
  • CPM - Certified Product Manager via Product School
Additional Information

EHR Platform Experience

  • Epic
  • Cerner
  • GE Health
  • Fetal Link

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School Attended

  • Capella University
  • Brown Mackie College
  • Florida Atlantic University

Job Titles Held:

  • IT Product Manager, Clinical Apps
  • IT Product Owner, Clinical Apps
  • Registered Nurse, Labor and Delivery
  • Nurse Informatics Practicum
  • Registered Nurse, Labor and Delivery
  • Registered Nurse, Labor and Delivery
  • Cardiac Monitor Technician

Degrees

  • Master of Science
  • Associate of Science
  • Bachelor of Science

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