To offer my services of customer oriented work experience in order to further advance my career, and
be an asset to my employer. Management : Over 5 years of hourly supervisor experience and head training experience
Sales: Was involved with running sales teams and classrooms about suggestive sales techniques and other
Reliable and punctual
Reliable team worker
Neat, clean and professional appearance
Delivers exceptional customer service
09/2016 to 08/2017
Key Hourly Manager/ServerApplebee's Bar and Grill － Cedar Park, TX
Performed opening and closing duties as daily Manager.
Ensured guest satisfaction by maintaining company standards.
Placed Produce, Beer/Liquor, Ed Don orders on a weekly basis.
Helped GM with Bi-Weekly inventory.
Wrote daily prep lists for the restaurant.
Worked as expo on a nightly basis.
Managed employee performance, holding everyone to the same high standards.
Served every customer with the same respect, while maintaining a family atmosphere.
05/2016 to 07/2016
Fund RaiserDeveloping Awareness － Austin, TX
Fundraising and Advocating for the rights of children, via Save the Children and Oxfam.
Acquired monthly donations for different causes, throughout various locations around Austin.
11/2015 to 05/2016
Assistant Manager/TrainingFirehouse Subs
To maintain and run an efficient and productive establishment.
Keep up with all day to day operations to provide a safe and clean establishment for guests and employees.
To provide complete guest satisfaction to every customer on a day to day basis.
Maintain company specs when putting the product out to the customer.
06/2011 to 09/2015
OverseerU-Turn For Christ
Completed day to day chores and duties.
Made weekly work schedules.
Performed enrollee intakes and background checks.
Wrote letter of recommendations for court related appointments.
Handled and deposited finances for the Ministry.
Provided a supportive and caring atmosphere for other men in need of help.
09/1999 to 12/2010
Server, Bartender, ManagerCarino's Italian
Performed daily serving and bartending duties.
Trainer, Training Coordinator, Catering Coordinator, Hourly Supervisor Trainer
Completed Bi- Monthly inventory and store liquor, beer, and wine orders.
Solved customer issues with compassion and understanding.
Taught Menu and Service classrooms routinely.
Opened Two Restaurants as part of the training team.
Education and Training
English General StudiesUniversity of North TexasEnglish General Studies