LiveCareer-Resume

kennel technician resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience ,with deep love of animals and readiness to take on any care assignments. Team-oriented professional always ready to handle everything from administrative to facilities maintenance in tasks in support of animal care needs. Diligent and hardworking ,dedicated to anything that comes my way.

Skills
  • Work Prioritization
  • Work Planning
  • Verbal and Written Communication
  • Equipment Disinfection
  • Animal Quarters Maintenance
  • Appointment Scheduling
  • Critical Thinking
  • Weight Charting
  • Facility Laundry and Cleaning
  • Customer Service
  • Food Intake Monitoring
  • Information Collection and Recording
  • Problem-Solving
  • Food Supplement Preparation
  • Feeding and Watering
  • Decision Making
  • Microsoft Office
  • Housekeeping Duties
  • Relationship Building
  • Customer Communication
  • Dependable and Responsible
  • Human and Animal Safety
  • Supply Unloading and Storage
  • Pet Food and Supply Sales
  • Meal Preparation
  • Facilities Maintenance
  • Treatment Administration
  • Teamwork and Collaboration
  • Surgical Equipment Cleaning
  • Honest and Dependable
  • Attention to Detail
  • Problem Identification
  • Progress Documentation
Experience
Kennel Technician, 08/2022 - 10/2023
American Veterinary Group Montgomery, AL,
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Created consistent workflows by assisting with washing, drying and folding duties.
  • Walked animals outside to avoid accidents in play areas or bedding.
  • Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Cleaned living areas to provide healthy environment for boarded animals.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
Receptionist, 12/2022 - 01/2023
Gilbane Building Company New York, NY,
  • Scheduled and confirmed appointments and meetings for management team.
  • Supervised setup of conference rooms for meetings and office events in common areas.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Scheduled appointments and maintained and updated appointment calendars.
  • Scheduled and confirmed appointments.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Maintained business office inventory and equipment by checking stock for needed supplies.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Used company badging system to create badges for new employees and visitors.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Processed payments and updated accounts to reflect balance changes.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Updated and recorded customer or client information to maintain accounts.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
Host, 03/2021 - 05/2022
Taco Bell Baton Rouge, LA,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Answered telephone to provide dining information and take reservations.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Answered phones promptly to record and confirm reservations.
  • Took beverage orders and served drinks during peak meal times.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Notified server after seating parties in section to facilitate prompt service.
Education and Training
GED: , Expected in
-
Marion Technical College - Ocala, FL
GPA:
Status -

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Resume Overview

School Attended

  • Marion Technical College

Job Titles Held:

  • Kennel Technician
  • Receptionist
  • Host

Degrees

  • GED

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