My name is Jessica! I recently moved to Hot Springs, Arkansas. I’m looking to get my foot in the door somewhere! I have a 2 1/2 year old but I do have child care. I’m reliable, flexible, and I have a work ethic out of this world! I quick to learn and I love to work!
Solid background caring for diverse animals in Vet kennels. Devoted to maintaining health and well-being with organized and efficient care. Meet diverse needs by closely observing animals and coordinating with owners or friends of owners to optimize plans.
Responsible and dedicated animal care professional with proven abilities in cleaning cages, managing supplies and meeting animal needs by leveraging compassionate nature and love for every creature. Offering excellent time management, multitasking and organizational skills.
Skills
Flexible
Leadership
Planning
People skills
Organizational skills
Active listening
Communication
Work ethic
Training & Development
Multitasking
Microsoft Office
Time management
Experience
Kennel Technician, 04/2021 - 05/2021 American Veterinary Group – Montgomery, AL,
Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
Euthanized sick or aging animals to maintain stock health.
Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
Maintained clean and orderly play yards, kennels and cages.
Walked over [Number] dogs of varying sizes at one time while enforcing each dog's good behavior and walking manners.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Kept dogs safe by remaining alert to environmental conditions such as [Type].
Supported animal health by keeping all areas clean, neat and properly sanitized.
Walked animals outside for potty breaks [Number] times per shift to avoid accidents in play areas and on bedding.
Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
Washed, groomed and trimmed each animal to enhance coat health.
Promoted optimal [Type] and [Type] health by feeding and watering every animal on regular schedule.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Receptionist, 04/2021 - 05/2021 Casa Systems – Atlanta, GA,
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Maintained daily calendars, set appointments with clients and planned daily office events.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Coordinated and communicated with [Number] clients daily to gather pertinent information.
Prepared packages for shipment by generating invoices and setting up courier deliveries.
Organized and updated [Timeframe] schedules and monthly calendar obligations for various levels of management and staff.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Processed payments and updated accounts to reflect balance changes.
Entered data in [Type] software to keep records of [Type] information.
Scheduled and confirmed appointments.
Drafted professional business communication, including [Type] and [Type].
Managed more than [Number] incoming calls per day.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Scheduled [Type] appointments for [Job title] staff.
Greeted customers, answered general questions and directed to appropriate locations.
Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Maintained professional tone at all times, including during peak rush hours.
Monitored daily and weekly schedules and monthly calendar obligations for [Number][Job title]s.
Gathered, sorted, distributed and sent mail and packages.
Waitress, 11/2019 - 04/2021 Hilton Worldwide – Santa Barbara, CA,
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Increased sales of high margin menu items through effective upselling.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
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