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Kennel Technician resume example with 1 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

History of delivering exceptional care to animals in boarding kennel environments. Passionate about promoting health and optimal wellness by organizing top-notch support. Carefully observe animals and coordinate with owners or senior staff to optimize care.

Committed and hardworking Cashier with 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Skills
  • Supervision
  • Team building
  • Problem resolution
  • Communications
  • MS Office
  • Organization
  • Relationship development
  • Customer service
  • Team management
Work History
01/2020 to 04/2020
Kennel Technician American Veterinary Group Odessa, FL,
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Cleaned and sanitized animal areas, including managing laundry and collecting waste.
  • Protected animals from care errors by following strict safety procedures, including maintaining clear and secure tags.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
  • Boosted animal health for dogs and cats by carrying out optimal feeding and watering schedule.
  • Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Worked 8 to 12 hour shifts with oversight of 60-100 animals in kennels or holding pens.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
10/2019 to 01/2020
Cashier Office Depot Appleton, WI,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Assisted customers with special services, account updates and promotional options.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Educated customers on promotions to enhance sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
04/2019 to 10/2019
Shift Manager Getgo Fredericktown, PA,
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Education
Expected in 05/2017
High School Diploma :
Mount Dora High - Mount Dora, FL,
GPA:

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Resume Overview

School Attended

  • Mount Dora High

Job Titles Held:

  • Kennel Technician
  • Cashier
  • Shift Manager

Degrees

  • High School Diploma

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