Kennel Technician resume example with 1 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
History of delivering exceptional care to animals in boarding kennel environments. Passionate about promoting health and optimal wellness by organizing top-notch support. Carefully observe animals and coordinate with owners or senior staff to optimize care.
Committed and hardworking Cashier with 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Skills
Supervision
Team building
Problem resolution
Communications
MS Office
Organization
Relationship development
Customer service
Team management
Work History
01/2020 to 04/2020
Kennel TechnicianAmerican Veterinary Group – Odessa, FL,
Kept animal coats clean and healthy with regular washing, grooming and trimming.
Kept animals clean and free of contaminants to promote optimal health.
Mixed and administered special food formulas to individual animals based on unique dietary needs.
Cleaned and sanitized animal areas, including managing laundry and collecting waste.
Protected animals from care errors by following strict safety procedures, including maintaining clear and secure tags.
Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
Boosted animal health for dogs and cats by carrying out optimal feeding and watering schedule.
Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Worked 8 to 12 hour shifts with oversight of 60-100 animals in kennels or holding pens.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
10/2019 to 01/2020
CashierOffice Depot – Appleton, WI,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Answered questions about store policies and concerns to support positive customer experiences.
Assisted customers with special services, account updates and promotional options.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Educated customers on promotions to enhance sales.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
04/2019 to 10/2019
Shift ManagerGetgo – Fredericktown, PA,
Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Regularly checked building to confirm maintenance and cleaning met code and regulations.
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Trained back-up associates and led crew members in managing operations of storefront.
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Coached crew members to optimize performance and motivate toward more efficient work.
Cooperated with coworkers to improve customer experience and manage storefront.
Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Education
Expected in 05/2017
High School Diploma : Mount Dora High - Mount Dora, FL, GPA:
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