Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Process improvement
Organization
Invoice generation
Relationship development
Hospital procedures expertise
Hospital coordination
Hospitality background
Hospitality
Company directory
Experience
Kennel Technician, 08/2007 to Current American Veterinary Group – The Villages, FL,
Stayed on top of housekeeping requirements such as laundry, sweeping and disinfection during slow periods.
Followed consistent safety procedures, including maintaining visible pet identification and checking tags to minimize care errors.
Maintained clean and orderly play yards, kennels and cages.
Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
Kept dogs safe by remaining alert to environmental conditions such as [Type], [Type] and [Type].
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
Walked animals outside for potty breaks [Number] times per shift to avoid accidents in play areas and on bedding.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Promoted optimal [Type] and [Type] health by feeding and watering every animal on regular schedule.
Refilled shampoo bottles, sanitized clippers, combs and brushes and placed clean towels at each station following shift completion.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Met with pet owners, explained lodging, grooming and daily care services and cross-sold specialty products like bows, ribbons, pet toys and treats.
Treated basic wellness issues such as superficial wounds and called in veterinarian assistance for more complex concerns.
Unloaded and organized supplies and product inventory to maximize team efficiency.
Sandwich Artist, 06/2006 to 08/2007 Gpm Investments – Center, TX,
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Completed efficient store opening and closing procedures each day.
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Organized food preparation stations and replenished supplies regularly.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Informed customers of regular deals or monthly specials, upselling [Number]% of orders.
Organized food items on serving trays and in carry-out packages.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Assisted customers, including answering questions and preparing orders.
Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
Quickly prepared accurate orders within expected [Number]-minute timeframe.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Conducted random audits on inventory levels to uncover variances between reported count and actual count.
Completed opening, closing and shift change tasks to promote store efficiency.
Restocked kitchen supplies by rotating food according to dates and [Action].
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Trained sandwich artists to apply attention to detail and commitment to quality.
Communicated with customer to provide menu offering details and assist with decision-making.
Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Verified orders and bagged items for easy transport.
Answered guest questions, delivering most accurate and updated information available.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Monitored and counted food stock and supplies to reorder on time.
Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
Cashier , 01/2005 to 06/2006 Treasure Island Casino – Welch, MN,
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Scanned customer purchases, supporting transactions to streamline sales process.
Processed returned items in accordance with store policy.
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered advice.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Monitored sales events to protect products, added new merchandise and rang up purchases.
Welcomed customers, offering assistance to help find necessary store items.
Operated cash register, collected payments and provided accurate change.
Trained new team members in cash register operation, stock procedures and customer service.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Learned roles of other departments to provide coverage and keep store operational.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Inspected items for damage and obtained replacements for customers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Assisted customers with account updates, new service additions and promotional offers.
Promoted specific item options to drive sales and achieve add-on purchases.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Increased sales [Number]% by suggesting specific purchases to customers.
Received payments for [Product or Service] and issued receipts.
Processed customer payments quickly and returned exact change and receipts.
Food and Beverage Cart Driver, 04/2003 to 05/2003 Grand Island Golf Resort – City, STATE,
Improved customer satisfaction by finding creative solutions to problems.
Improved operations by working with team members and customers to find workable solutions.
Recognized by management for providing exceptional customer service.
Handled all delegated tasks, including [Task] and [Task].
Demonstrated self-reliance by meeting and exceeding workflow needs.
Delivered [Product or Service] to customer locations.
Education and Training
High School Diploma: , Expected in 05/2004 Lee County High School - Leesburg, GA GPA:
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