Accomplished IT Help Desk/Troubleshooting with over 3+ years of information technology support experience. Tech-savvy professional well-versed in installing and configuring computer systems, diagnosing hardware and software defects and supporting new application roll-outs. Certified in IT Help desk, certified comptia a+ and a certified AWS solution Architect. Committed to providing efficient, high-quality support and ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses.
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