International Data Analyst resume example

Serviced a population in the SAP - HR system of 28,965 employees in domestic and international locations.

• Processed merit increases and other SAP actions using the Compensation Tool and the Salary Planner for the respective populations.
• Managed batch updates for union/general increases, Cost of Living Adjustments, market adjustments, and 3x3 ratings.
• Conducted analysis and executed retroactive processing.
• Responded to detailed and complex inquiries from the Manager, Human Resources Information Management; telephone/email requests from Line Managers and Human Resource Representatives.

Led the day-to-day activities of the Human Resources Service Center (HRSC) for nine HRSC Administrators.

• Allocated workload using Transaction Management System and ensured that service center adhered to service-level agreements. Actively used sound judgment by facilitating complex, customer service issues and produced systematic tangible resolutions.
• Produced budget analysis for the 2009 financial plan comprised of scenarios ranging from 5%, 10%, and 20%.
• Constructed a detailed resource analysis report using Crystal Ball software to substantiate the number of skilled Full Time Employees (FTEs) essential to operate and maintain the stability of the HR Service Center (results: 5.25 FTEs).
• Reestablished and strengthened partnerships with third party vendors, and empowered team members to make line-level decisions.

Started as a Personnel Data Maintainer and quickly promoted to Sr. Data Maintainer position leading the day-to-day activities of the Human Resources Information Management US Group for 27 Personnel Data Maintainers (PDMs) that included:

• Participated in compiling and analyzing data; developed recommendations for process improvement and project enhancement and project development efforts. Provided support and problem resolution for managers and employees on SAP tools (i. e., Manager’s Desktop and Employee Self Service).
• Responded to initial systems start-up complexities and variable processes, acted as a troubleshooter, and mentored Junior PDMs.
• Accurately analyzed and entered management requests into SAPHR for transactions such as hiring/rehiring, transfers, promotions, salary changes, leaves of absence, terminations, payroll taxes, etc.
• Assisted in creating/maintaining positions and organizational structure within SAPHR; including generation of reports and analysis of position data. Performed data audits and clean up. Completed work required to accomplish reorganizations within SAP.