Intern Business Analyst Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Certified Scrum Master with a solid reputation for adapting and mastering new technology solutions. Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Build effective partnerships with client, transparent and adaptive to feedback. Highly trained individual knowledgeable in web development technologies and considered talented leader. Certified Scrum Master with definitive leadership qualities and strong critical thinking and decision making skills.

  • Jira, Selenium, Team Foundation Server, Linux,, Windows 7, Microsoft Office,
  • Android SharePoint, Microsoft, MS Access, Visual Studio 2010, Java Script. ScrumWorks, HP Quality Center, Agile,
  • Agile,
  • Budget, Scrum
  • Capacity planning, Develop software
  • Forecasting
  • Functional
  • Innovation
  • Java Script
  • Linux
  • MS Access
  • Microsoft Office
  • SharePoint
  • Windows
  • Process improvement
  • Project planning
  • Quality
  • Reporting
  • Strong communication skills
  • Risk analysis
  • Scrum methodology
  • Process improvements
  • Scrum processes
Work History
04/2013 to 03/2015 INTERN/ Business Analyst Akamai Technologies Inc | Phoenix, AZ,
  • To provide support in gathering of all relevant data to help make key business decisions.
  • To work with Sales team analyzing all internal data and provide regular reports to support sales team.
  • Contribute to continuous improvement of Sales team by offering solutions in streamlining processes and reporting infrastructure.
  • To assist Sales team in compilation of annual Budget and quarterly forecasting.
  • Assist in data collation, processing and formatting for internal and external presentations / reports.
  • To work proactively with Sales team to obtain, analyze and upload sales data into various platforms.
  • Create and maintain standard of presentation excellence for Sales team.
05/2015 to 08/2018 Program Coordinator/Scrum Master Akamai Technologies Inc | Raleigh, NC,
  • Monitored development progress throughout each sprint to ensure project was within scope and budget.
  • Improved team velocity by incorporating capacity planning into sprint planning session.
  • Resolve impediments for team by raising awareness appropriately, acting, building effective relationships with others, and bringing cross functional teams together for process improvement.
  • Worked with Management to understand vision of product, prioritize and develop software release planning.
  • Tracked metrics and communicated project progress to Project Steering Committee.
  • Managed life-cycle implementation projects, including initiation, planning, design, development, testing, user acceptance and deployment.
  • Sheltered team from over-commitment, helped Product Owner backlog, prioritized resolution of defects.
  • Analyzed program effectiveness and provided feedback to modify, adapt and optimize workflows.
10/2016 to 08/2018 Scrum Master Dean Foods | City, STATE,
  • Cultivating environment of independence to allow delivery teams to become self-organizing and team members to become self-directing.
  • Communicate regularly with technical team and business units, providing weekly status reports while facilitating meetings to clarify vision, requirements, and areas of opportunities for improvement.
  • Understanding of incremental delivery and value of metrics including backlog tracking, burn down metrics, acceptance criteria, velocity, and task definition.
  • Facilitated release retrospective and cross-team retrospective.
  • Resolved impediments in timely, cost- effective manner.
  • Coordinate dashboards, Kanban boards, score cards, and utilization reports.
  • Track record of implementing continuous improvement cycle and improving performance of Agile teams.
  • Communicated committed stories to backlog owner and stakeholders.
  • Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
  • Worked to gather customer requirements, clarify specifications and translate into product backlog.
  • Strong understanding of project management methodology and PMO standards.
09/2018 to Current Scrum Master One Source Virtual | City, STATE,
  • Coaching and mentoring agile team members on agile standards and best practices; ensure consistent best practices across work streams.
  • Coach and Trained over 10 new agile teams transitioning from waterfall to agile methodology, enabling self-organized teams that deliver highest priority business valued features and products.
  • Identifying and removing impediments or conflicts that interfere with ability of team to deliver.
  • Maintaining high level of quality in all deliverable and maintain reports against relevant metrics.
  • Work with agile teams as servant-leader aiding in reducing distractions and removing roadblocks by thinking out box and providing innovative solutions to help them sustain growth and innovation.
  • Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
  • Documented new features and strategies as well as user stories and criteria for acceptance.
  • Worked with Project Managers, Developers and Product Owners to drive projects to production, meeting deadlines and outcomes.
Expected in MBA | University of North Dakota, North dakota, GPA:
Expected in 2008 BBA | accounting University of Arlington Texas, Arlington, GPA:
Scrum Master and coaching| Client Relationship Building | Continuous Improvement (Agile) | Risk Identification and management | Program Planning, Execution and Facilitation.

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Resume Strength

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  • Target Job
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Resume Overview

School Attended
  • University of North Dakota
  • University of Arlington Texas
Job Titles Held:
  • INTERN/ Business Analyst
  • Program Coordinator/Scrum Master
  • Scrum Master
  • Scrum Master
  • MBA
  • BBA