Highly enthusiastic customer service professional with five years client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Has experience in graphic design, management skills, political campaigning, and event coordinating. Looking for entry level position that will lead to further opportunities.
Hard working and dedicated to all responsibilities
Strong leadership qualities
Works well with others
Reliable and punctual
Conversant in Spanish
Strong computer skills
Familiar with business law and legal writing
Excellent communication skills
Strong organizational skills
Energetic work attitude
Sharp problem solver
Telephone inquiries specialist
Customer service expert
Training in food handling preparation
Completed Legal Research & Writing course
Received Art scholarship from Hofstra University.
Recipient of the 2013 Math Award from Portledge School.
Successfully organized and conducted a Cancer fundraising event in 2016.
Active in Marketing Club.
Interned for Congressman Tom Suozzi Fall, 2016.
Congressman Tom SuozziGlen Cove , NYIntern08/2016 to 11/2016Made phone calls, house calls, and took on other campaign related responsibilities. Assisted interns and new marketing staff to share techniques and maximize performance. Attended events and informed the public about the candidate and what policies and goals they plan to set forth.
Sergio'sOld Brookville, NYCashier08/2014 to CurrentManaged quality communication, customer support and product representation for each client. Guaranteed positive customer experiences and resolved all customer complaints.
Scoops & SprinklesIslip Terrace, NYManager / Graphic Designer03/2012 to CurrentDesigned and created store logo and store character. Actively maintained operational improvements to enhance quality, improve production times and reduce costs. Hired and managed staff.
North Shore Day CampGlen Cove, NYCounselor06/2010 to 08/2013Offered detailed daily reports that outlined each child's activities. Escorted children on outings and trips to local parks and zoos. Sparked creativity and imagination by helping children discover new things each day. Supported children's emotional and social development by adapting communication tactics for differing client needs.
Juicy BurgerGlen Cove, NYCashier06/2010 to 11/2013Took necessary steps to meet customer needs and effectively resolve food or service issues. Correctly received orders, processed payments and responded appropriately to guest concerns. Carefully maintained sanitation, health and safety standards in all work areas. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying garbage. Always maintained a positive, friendly attitude in the work place to ensure that customers were always satisfied.
2013Portledge School, Locust Valley, NY, USAHigh School Diploma
Associate of Arts2015Hofstra University, Hempstead, NY, USA
BBA:Legal Studies2017Hofstra University, Hempstead, NY, USAMinor in Marketing
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Companies Worked For:
Congressman Tom Suozzi
Scoops & Sprinkles
North Shore Day Camp
~References Upon Request~
Job Titles Held:
Manager / Graphic Designer
2013 Associate of Arts 2015 BBA : Legal Studies 2017
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