I am interested in the Manager Behavior Health position. 26 years of experience in the psychiatric industry. Successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude. Highly motivated professional with diverse experience in the mental health industry, coupled with leadership, administrative and client services expertise to achieve organizational goals. My volunteer work in the community has effectively built loyalty and long-term relationships with consumers and nurtured professional relationships while promoting products and consistently meeting targeted goals.
Senior Manager 1-2019
Prepared departmental reports for Utilization review committee, Dignity Health and UC Davis contract. Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance. Recruited, hired and trained staff while maximizing FTE, and performance outcomes. Analyzed, prepared and reported daily department outcomes.
Assessment & Referral Manager 4-2017
Accountable for daily management of the department. Provided supervision to Clinicians and RNs in the provision of psychiatric assessment services, including clinical evaluations, crisis intervention, and referrals. Interfaced closely with the medical staff, administration, unit staff, external case managers/managed care organizations and functions as a liaison with-in the hospital to all other departments, and other hospital intake departments. Reviewed and updated A&R policies and procedures. Participate in screening patients for admission into hospital programs, utilizing pre-approved admissions criteria. Provide assessments of incoming patient's mental health/psychiatric condition using standard assessment protocol and personal knowledge. Prepare written reports of assessment results and prepares recommendations for the lowest level of care to meet treatment needs.
Utilization and Review Manager 5-2016
Conducted ongoing reviews of all chart documentation to ensure appropriate medical necessity criteria is noted. Communicate and provided monthly team meeting for documentation requirements with all levels of staff to meet accreditation and certification. Provide necessary communication to insurance companies and staff for continuum of care. Advocated with insurance companies and county agencies to obtain authorization for psychiatric services. Complete appeal documentation/letters through formal written communication. Promote an effective use of resources for patients, customers and the facility with sensitivity to the cost of health care. Provide clinical summary and recommendation to payers based on the psychiatrist findings, consulted with the psychiatrist and refer/admit individual to the appropriate lowest level of care based on the psychiatric order.
Assessment and Referral Clinician 12-2014
Completed assessments on fax referrals and lobby appointments. Analyze clinical data to formulate a clinical impression to ensure clients mental health needs were addressed. Advocated with insurance companies and county agencies to obtain authorization for psychiatric services.
Observed and monitored client behavior and responses to treatment. Conducted therapeutic individual and family therapy sessions. Developed and implemented treatment plans and modified when needed. Ran individual therapy and family therapy sessions for children ages 8 to 18. Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT). Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning. Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops. Presented case history material to review and discussion with other staff members. Documented psychiatric services and responses to treatment in patient case files
Conducted therapeutic individual and family therapy sessions. Developed and implemented treatment plans and modified when needed. Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments. Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources. Kept abreast of new and developing information in the mental health field by regularly attending professional conferences and workshops. Presented case history material to review and discussion with other staff members.
Conducted therapeutic individual and family therapy, case management services, plan development, consultation, collateral services to families and children who are working with Child Welfare Services. Worked closely with all agencies involved: foster family agency, social workers and foster parents, schools and teachers, CASA workers, and psychiatric to ensure the best possible mental health outcomes. Provided on-the job- training to new clinicians and consultation as needed with other clinicians and social workers. Specialized in Parent Child Interactive therapy for children ages 2 to 7. Provided support to my supervisor as a lead clinician for the last three years. Developed and implements trainings to CASA workers on relative issues relating to children in the foster care system. Trained Cps social workers on relative issues in regards to mental health issues of children and families
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