Virtual Call Center Agent bringing 6 years in retail and phone sales. Strong organizational, analytical, problem resolution and follow-up skills.
Part-time independent virtual call center agent working out of my home. Mostly inbound calls, some outbound. Included several different business such as Proflowers.com which also included customer service as well as phone orders, Pizza Hut, live TV events such as Stand Up to Cancer, Red Cross for Hurricane victims in which we took donation calls. Wide variety and some calls included upsells and affinity offers.
I was responsible for making cold calls to generate new business and also maintaining current customers. Mostly physical calls and some telephone sales.
Responsible for finding new clients to shoot a commercial and buy air time. Cold calls and maintaining current accounts.
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